Employment Case Manager Resume Samples

An Employment Case Manager enhances the quality of patient management, promotes cost-effectiveness, and maximizes satisfaction. The job description entails assessing, planning, implementing, evaluating, and monitoring actions needed to meet the employee’s health and human services needed. A well-drafted Employment Case Manager Resume mentions the following core duties and responsibilities – coordinating and providing care that is timely, effective, efficient, equitable, and client-centered; handling case assignments, drafting service plans, reviewing case progress, determining case closure; helping clients achieving wellness and autonomy, and promoting quality and cost-effective interventions and outcomes.

Hiring employers prefer to see the following skills on the resume – excellent knowledge of case management principles, and reimbursement; effective communication skills; familiarity with professional and technical emerging knowledge; compassion with teamwork skills; and prior work experience. A degree in Human resources or its equivalent is commonplace among job applicants.

 

Employment Case Manager Resume example

Employment Case Manager Resume

Summary : Dedicated and motivated Employment Case Manager professional with 11+ years of experience, including five years of supervisory experience and employment services, working with Humanitarian Agencies, County Contracts, and Social Services. Expertise includes leadership, administration, talent acquisition, training development and implementation.

Skills : MS office, Planning, Preparing.

Description :

    1. Provided a variety of services for clientele regarding education, employment, and life-support, including referrals, counseling sessions, and follow-up sessions.
    2. Ensured agency and individual performance standards are met and/or exceeded.
    3. Conducted initial needs assessment with clients to identify skills, aptitude, interests, and supportive service needs.
    4. Prepared various forms of testing/assessment for clients, including selecting appropriate testing/assessment tools, proctoring tests and interpreting results for each client.
    5. Developed a Work Plan for each client, establishing a client's career goals, program services, training, and activities.
    6. Collected, organized, and analyzed information obtained through records, tests, interviews, and professional sources.
    7. Maintained proper documentation of clients' information, activities, and case notes entered into the state data information systems, ensuring compliance and performance.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
GED


Employment Case Manager Resume

Objective : Employment Case Manager with 2 years of experience in Providing lead accountability for other employees within work unit, which may include scheduling, assigning and reviewing work, providing input into hiring and performance evaluation processes.

Skills : Sales, Training, Nonprofit Management, Workforce Development.

Description :

    1. Tracked progression based on consistent results and performance.
    2. Oversaw operations, (staff training, recruitment, employment placement, employer relationships, human resources documentation, employment readiness assessments, drug screenings, resumes, internships/internship policy and procedures, funder relationships).
    3. Achieved an employment placement goal by creating an unprecedented 30Day Employment Challenge for Job Candidates with a strategic job search plan.
    4. Improved Customer Service from 20% to 90%.
    5. Refined and developed processes and procedures documented on flow charts, and best practices benchmarks to enhance the organization's efficiency and effectiveness.
    6. Observed and recorded clients' monthly progress to ensure compliance with program regulations and participant attendance at assigned work activities.
    7. Maintained contact with each client placed in employment on a monthly basis.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Of Science


Employment Case Manager Resume

Objective : As an Employment Case Manger, responsible for Assisting lower-level case managers in correcting errors, managing complex cases, and developing strategies for meeting compliance standards. May fill in for lower-level staff on their workloads during extended absences or at times of higher workloads.

Skills : Human Services, Case Management, Multitasking.

Description :

    1. Worked directly with clients to determine San Diego County's WTW program eligibility, develop appropriate vocational goals, barriers to employment, and determine the need for supportive services.
    2. Tracked and recorded the progress of 85 clients, including their overall participation in the program and specific employment statuses.
    3. Maintained an 85% client participation rate - exceeding contract requirements by 33% and contributing to the office's overall success rate.
    4. Provided monthly individual and group counseling focused on the client's barriers to employment.
    5. Reached approximately 80 individuals, supporting their compliance with requirements.
    6. Acted as the Non-Compliance Specialist (Temp to hire via Randstad) Scheduled client orientations, assigned clients to case managers, and initiated non-compliance processes for those not complying with San Diego County's WTW program requirements.
    7. Led job readiness workshops Project Directors and Project Managers for hiring opportunities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Of Science

Employment Case Manager Resume

Headline : As an employment Case Manager, responsible for Receiving/responding to incoming calls from referral sources/potential clients and exchanging information to identify the clients' needs and consults with Director of Clinical Management to determine the Company's ability to meet them.

Skills : Data Entry, Microsoft Office, Management Skills.

Description :

    1. Responsible for recruitment, outreach, and helping as many students as possible with breaking barriers with employment.
    2. Helped more clients than expected and performed very well in an independent environment.
    3. Worked in the shoreline office as a partner to the Shoreline Community College work source department.
    4. Demonstrated computer skills including knowledge of Excel, word processing, and email programs.
    5. Managed a caseload for more than 60 Community Development Block Grant clients, which was funded by the Mayor's Office of Workforce Development (MOWD) to ensure qualified individual job placement opportunities existed for former Chicago Housing Authority (CHA) residents.
    6. Referred qualified individuals for jobs to various organizations.
    7. Helped Ujima to build solid relationships with local communities and business partners.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
G.E.D

Employment Case Manager Resume

Objective : To obtain an Employment Case Manager with 2 years of experience in Acting as a resource or expert in assigned program area, providing technical assistance supporting to other employees in the unit.

Skills : Interpersonal Skills, MS Office, Communication Skills.

Description :

    1. Provided services in the community that encourage the employment potential of participants to promote self-sufficiency.
    2. Conducted home visits and/or school visits as required maximizing the availability of services to meet needs.
    3. Assessed specific conditions and needs of applicants to determine appropriate services or referrals to case management.
    4. Referred participants to needed services by utilizing information gathered through meetings/visits.
    5. Guided clients through processes for Certified Nurse's Assistant training or employment services.
    6. Interviewed clients to determine interest in Certified Nurse's Assistant training.
    7. Provided advocacy for clients with training facilities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
G.E.D

Employment Case Manager Resume

Objective : Seeking an Employment Case Manager position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team member.

Skills : Management Skills, Coordinating Skills, Developing Skills.

Description :

    1. Advised students on an academic plan and course selection after employability assessment.
    2. Conducted in-services to train students and employers.
    3. Developed curriculum for appropriate job placement of youth and job sites.
    4. Supervised student interns.
    5. Revised treatment plans in consultation with probation staff based on client progress.
    6. Drafted monthly summary to review each client's level of participation.
    7. Consulted with clients when developing long term treatment plan goals and objectives.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Master Of Science

Employment Case Manager Resume

Objective : Employment Case Manager with 4 years of experience in Completing all viable referrals by setting up and carrying out pre-screening assessments, completion of pre-screening reports, preparation of case proposals and other related pre-admission paperwork, etc.

Skills : Microsoft Office, Organizational Skills, Communication Skills.

Description :

    1. Recruited veteran-friendly employers and build a rapport that could lead to employment for veteran clients.
    2. Referred veterans to community organizations that offer supportive housing, education, training, and other resources.
    3. Provided intensive case management services to veteran clients.
    4. Provided job location assistance as well as job readiness workshops.
    5. Provided supervision to social work intern students.
    6. Ensured sure intern students learn the ins and outs of the program and that they operate and practice professionally and are aware of their social work ethics at all times.
    7. Provided support and practice knowledge to students.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Master Of Science

Employment Case Manager Resume

Objective : Employment Case Manager with 5 years of experience in Providing community residents with employment opportunities with construction, maintenance, & security opportunities.

Skills : Customer Service, MS Office, Managing Skills.

Description :

    1. Responsible for assessing single individuals and family participants in Welfare to Work programs for approximate 100-150 person caseload.
    2. Provided referrals, job search assistance, counseling, and on-going case management within Federal, State, and County guidelines Connecting and helping maintain a connection with substance abuse and mental health programs as needed.
    3. Participated in the development of treatment plans.
    4. Helped establish short and long term goals.
    5. Responsible for providing linkages with community resources for life skills training, and support.
    6. Maintained all required documentation including progress notes, treatment plans, service participation, and submits reports on outcomes as needed.
    7. Motivated clients to fulfill the terms of their work requirements.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED

Employment Case Manager Resume

Objective : Employment Case Manager with 2 years of experience in Coaching and assisting clients through the entire process of obtaining employment by providing job readiness tools based on their specific needs, etc.

Skills : CAREware, Microsoft Office, Coordinating Skills.

Description :

    1. Provided career guidance and counseling after conducting a thorough individual assessment.
    2. Provided case management with the focus on helping clients to prepare for employment that leads to self-sufficiency.
    3. Identified community resources, programs, and other services for clients if needed.
    4. Referred clients to Job Club, employment opportunities, YMCA (childcare), Adult Literacy education programs, and various college courses to help participants maintain eligibility for ResCare services for the Welfare to Work Program.
    5. Coordinated with job recruiters/business services team to assist clients in securing employment.
    6. Authorized and coordinated supportive services such as child care, transportation, etc, and track obligations of funds; assisted clients in working with other community and social service organizations by serving as an advocate for the client.
    7. Monitored the client's education and training, substance abuse usage, community service hours, and report any suspected child or domestic violence.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
G.E.D

Employment Case Manager Resume

Objective : Service-oriented professional who is an exceptional and dependable worker with great attention to detail. Possess great communication skills with others of a diverse background. Analytical thinker who has effectively assessed projects by creating and managing reports. Quick learner with high-level organization skills and able to multi-task effectively and adapt well to various working environments. A team player, attentive listener and skilled in time management, and with great customer service skills.

Skills : Planning Skills, Developing Skills, Customer Service.

Description :

    1. Provided supervision to participants who fail to meet Welfare to Work program requirements by giving them a penalty or sanctioning them with another activity.
    2. Ensured sure that all prescribed objectives and tasks are completed as required by the student's college or university social work program.
    3. Counseled clients to help them understand and overcome personal, social, and behavioral problems.
    4. Followed up with program participants after program completion to track progress.
    5. Planned, executed, and facilitated Orientation to explain the process to participants and ensure compliance with the program.
    6. Provided instruction and training to new employees on conducting assessments, developing care plans, prior authorizations, and other documents; accessing and utilizing program regulations.
    7. Followed state and County procedures for obtaining and funding services for clients, monitoring service delivery, utilizing the state automated system for long term care, and documenting contacts and case activity.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
G.E.D