Footwear Lead Resume Samples

The job description includes assisting management with the training of associates and providing input about associate performances. Typical duties listed on the Footwear Lead Resume are – providing excellent customer services, ensuring the display area is always equipped and stocked with fresh arrival of footwear, ensuring employees or footwear associates adhere to standards and policies as needed, monitoring the flow of products; ordering stock when supplies run low; training and guiding associates; and delivering a positive customer shopping experience.

The most sought-after skills for the post include the following – demonstrable knowledge of the store, the ability to understand the financials of the job including sales, gross margin, wastes, and strong selling skills. Computer skills and negotiation skills are as well needed. Formal education beyond a high school diploma or GED is not expected.

Footwear Lead Resume example

Footwear Lead Resume

Objective : Motivated and ambitious professional with over 20 years of extensive experience in retail, customer service and management, who is engaging and enthusiastic about hands-on learning with children.

Skills : Cooking, Customer Service, Sales, Budgeting, Computer Literate, Management, Training.

Description :

    1. Answered questions regarding the store and its merchandise.
    2. Demonstrated use and care of merchandise.
    3. Greeted customers and ascertained customers' needs.
    4. Stocked shelves and supplies and organized displays.
    5. Organized racks and shelves to maintain the visual appeal of the store.
    6. Developed positive customer relationships through friendly greetings and excellent service.
    7. Trained and served as a peer coach for new sales associates.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
Master Of Arts In Child Development


Sr. Footwear Lead Resume

Summary : To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service.

Skills : Customer Service, Handling Large Sums Of Money.

Description :

    1. Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and coworkers alike.
    2. Operated a cash register for cash, check and credit card transactions.
    3. Priced merchandise, stocked shelves and took inventory of supplies.
    4. Ensured providing exceptional customer service is the top priority of every interaction.
    5. Trained and developed associates.
    6. Provided feedback on how associates are executing day-to-day tasks.
    7. Provided direction to associates so that customers are assisted in a timely, efficient and knowledgeable manner.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS In Justice Administration


Footwear Lead/Supervisor Resume

Summary : Obtain a professional career with opportunity for challenges and advancement, while gaining knowledge of new skills and expertise.

Skills : Great customer service , inventory , set planograms.

Description :

    1. Responsible for Customer service, training associates, leading loss prevention efforts, and aiding as assistant manager when called upon.
    2. Directed workflow and oversaw daily operations in the Footwear Department.
    3. Supported inventory management, including counting, back-stock organization, and reporting.
    4. Answered calls, merchandising and assisting customers in the footwear department, restocking and replenishment of footwear.
    5. Implemented the merchandise presentation standards and signage of the footwear department to meet Company standards and maximize profits.
    6. Supported Company standards of selling and customer service.
    7. Supported Management in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Associate Footwear Lead Resume

Objective : Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.

Skills : Microsoft Office, Management.

Description :

    1. Worked as a team member performing cashier duties, product assistance and cleaning.
    2. Expressed appreciation and invited customers to return to the store.
    3. Prevented store losses using awareness, attention to detail and integrity.
    4. Created new processes and systems for increasing customer service satisfaction.
    5. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
    6. Cross-trained and provided back-up for other customer service representatives when needed.
    7. Computed accurate sales prices for purchase transactions.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma

Asst. Footwear Lead Resume

Objective : Highly enthusiastic customer service professional with 11 years client interface experience. Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.

Skills : Adobe CC, Microsoft Office, PHP, HTML, CSS, Wordpress, Bootstrap, Written Communication, Branding, Publishing.

Description :

    1. Ensured that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
    2. Maintained solid product knowledge and all other aspects of customer service.
    3. Maintained an awareness of all promotions and advertisements.
    4. Assisted in floor moves, merchandising, display maintenance, and housekeeping.
    5. Assisted in processing and replenishing merchandise and monitoring floor stock.
    6. Aided customers in locating merchandise.
    7. Managed footwear department Train other staff members Ensuring the completion of sales goals.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Footwear Lead/Executive Resume

Headline : To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize potential to the fullest to achieve the organization's goal.

Skills : Microsoft Office, Excellent communication.

Description :

    1. Trained 2-3 new employees quarterly.
    2. Lifted and moved merchandise, a minimum of 20lbs, as much as 100lbs.
    3. Understood website navigation technology in order to facilitate the customers.
    4. Analyzed weekly sales reports.
    5. Responded to associate and customer questions.
    6. Designed shoe display.
    7. Assisted sister store with display design.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Footwear Lead/Consultant Resume

Summary : Leadership and mentor ship experience incorporated strategic-thinking and team effectiveness. Highly organized with the drive to complete tasks quick and efficiently.

Skills : Microsoft Excel, Microsoft Office, Customer service.

Description :

    1. Created new processes and systems for increasing customer service satisfaction.
    2. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
    3. Cross-trained and provided back-up for other customer service representatives when needed.
    4. Computed accurate sales prices for purchase transactions.
    5. Worked as a team member performing cashier duties, product assistance and cleaning.
    6. Expressed appreciation and invited customers to return to the store.
    7. Promoted to Footwear Lead.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelors Of Arts

Footwear Lead/Representative Resume

Objective : Experienced award winning Retail Sales Manager with over four years experience seeks a position as a Manager where he will exceed your expectations as he builds your brand and increases profits.

Skills : Word, Excek, PowerPoint, Business Math, Customer Service, Management.

Description :

    1. Responsible for the product presentation and product knowledge of footwear.
    2. Trained and developed new associates on product presentation and product knowledge, diagnosing and correcting.
    3. Maintained appearance and inventory of footwear department.
    4. Utilized corporate SOP to maintain department.
    5. Assisted customer with purchases.
    6. Persuaded customers to utilize store to home function when necessary.
    7. Consistently met corporate metrics reference store to home sales.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts

Footwear Lead/Coordinator Resume

Summary : Highly organized with the drive to complete tasks quick and efficiently. Results-focused and recognized leader lauded by management for delivering the highest levels of customer service with diligent follow-up.

Skills : Microsoft Office, Customer service.

Description :

    1. Implemented new hire training and coaching timeline.
    2. Completed semi-annual counseling and performance reviews.
    3. Discussed areas of weakness and areas of strengths in a mentorship approach.
    4. Coordinated weekly goals and how to reach the goals as a team.
    5. Negotiated customer service problems that were directed from employees.
    6. Maintained up-to-date log sheets to include purchasing order number, shipper name, bill of lading number, etc.
    7. Prepared reports on incoming and outgoing supplies, inventory balance, goods to be sent back, and shortages.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelors Of Arts

Footwear Lead Resume

Summary : Looking for a fulltime position where can deliver compassionate, selfless, efficient customer service in a fast-paced environment. Outstanding ability to connect with co-workers and adapt in new environments.

Skills : Merchandising, Customer Service, Management, Retail.

Description :

    1. Developed team to build relationships with customers in order to drive results.
    2. Coached team members through role-play scenarios- training successful behaviors that will drive sales.
    3. Recruited potential employment candidates.
    4. Oversaw that team maintains customer focus in a, previously, task oriented environment.
    5. Increased Men's footwear sales by 8% over LY.
    6. Increased Women's footwear sales by 17% over LY.
    7. Increased youth footwear sales by 22% over LY.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma In Business