A Hospital Account Manager takes charge of the meeting and exceeding the sales quota assigned for medical products and services. Typical duties associated with this role are listed on the Hospital Account Manager Resume as – gathering new accounts or contracts from clinics, hospitals, and medical centers; acquiring new service and medicinal contracts from existing customer-base; working upon medical promotional programs, participating in proposal development, up-selling medical products to customers, and cross-selling, creating awareness about new medical products, negotiating on behalf of the facility while signing new contracts with hospitals; ensuring uninterrupted medical supplies to big clients; and reporting to the healthcare account director.
Apart from possessing a degree and experience in the field of medical account management, the candidate is expected to possess the following skills as well – solid experience with relevant software; prior work experience; sharp negotiation and presentation abilities, and proven ability to juggle multiple account management projects at a time.
Objective : Service-oriented Account Manager with a 9-year background with a High Paced 340B Pharmacy Administrator. Core competencies include problem-solving, team building, and customer service as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Performed diagnostics to ensure products are performing at optimum ability.
Ordered tests to determine the cause of product malfunctions.
Uphold and maintained company values and policy on customer service.
Communicated directly with Pharmacy Network Managers to complete the sales process of the 340B program.
Created and sustained contracts for hospital 340B clients.
Worked directly with wholesalers resolving inventory and replenishment.
Processed 340B Pharmacy Network Agreements and 340B Pharmacy Service Agreements.
Experience
2-5 Years
Level
Junior
Education
MBA in Healthcare Management
Hospital Account Manager Resume
Objective : Hospital Account Manager Over 20 years of exceeding sales targets by increasing disease awareness/diagnosis, developing new and existing physicians, generating demand, and building customer loyalty.
Skills : Microsoft Office, Marketing, Sales, Strategic Planning, Leadership.
Description :
Driven sales, support, and usage of cardiology and pulmonary products among critical care and infectious disease specialty customers.
Developed and executed territory, account, and customer plans through value-based selling and strategic account management.
Managed Health Care Services to drive product adoption by hospital administration and pharmacy, amend formularies, and establish hospital protocols/order sets.
Helped the team through his proactive leadership, individual initiatives, and strong engagement.
Assisted Clinics, Hospitals, and Pharmacies in the completion of the Office of Pharmacy Affairs registration.
Sold and implemented a program for the largest health system.
Managed the implementation process of new clients.
Experience
2-5 Years
Level
Junior
Education
BS in Engineering
Hospital Account Manager Resume
Headline : Self-Motivated, positive, and performance-driven person; with over 14 years of face to face sales and call center customer service experience. With five-plus years of management experience.
Managed over 800 accounts in a four-state territory.
Averaged 40 outbound calls per day, while balancing company needs with inbound calls, fax, and email orders.
Daily use of Email, Prophet 21 Order Entry Software, Citrix, Microsoft programs, Live Online Chat, and fax machine.
Provided fax and email confirmations for each order processed.
Provided accurate pricing quotes for customers; including pricing, availability, a shipping quote, and lead times.
Meticulous use of notes in call software, notating description of each call and interaction with customers.
Offered quick and accurate responses to live online inquires.
Scheduled callbacks and follow-ups with all contacts.
Experience
5-7 Years
Level
Executive
Education
Diploma
Hospital Account Manager Resume
Objective : Experienced and results-oriented Hospital Account Manager professional with experience in retail, hospital, and federal sales segments. Successfully launches products and influences decision-makers to increase product performance. Influential consultant and solutions based advisor in assessing client needs and delivering what is promised. Skilled in building long-term relationships with all levels of office and hospital staff. More than ten years of sales experience, a proven performer and team player.
Skills : Account Management, Time Management.
Description :
Coordinated hospital and field efforts surrounding product promotion.
Created product awareness, advocacy, and access to pharmacy for formulary review.
Directed matrix teams to ensure the accomplishment of business objectives to develop an advocacy and trial usage plan.
Worked across boundaries by collaborating and addressing customer organization, financial and clinical needs.
Delivered aligned resources for patient education and care Contract reviews/business discussions with inpatient pharmacy personnel.
Succeed to build advocacy, address barriers, and request products for formulary consideration.
Established and maintained relationships with multiple contacts.
Experience
2-5 Years
Level
Junior
Education
MA in Audiology
Hospital Account Manager Resume
Objective : Accomplished Hospital Account Manager with an extensive track record of success at all promoted levels: MCO Account Management & Contracting, Hospital Large Physician Group Account Management, and Division Sales Management. Superior successes in generating profits and growing market share in competitive, restrictive markets.
Skills : Typing 40wpm, Proficient in Internet Explorer, MS Word, MS Excel. MS PowerPoint and Epic Database.
Description :
Developed and managed new hospital territory consisting of major teaching institutions.
Developed and coordinated national and regional advocates and speakers.
Worked with field representatives and Medical Science Liaison to develop a strategy and pull-through programs to maximize market share growth.
Identified and developed Pharmacy & Therapeutics Committee advocates within each hospital for formulary review.
Responsible for gaining entry into hospitals.
Worked with Pharmacy and Therapeutics Committee to negotiate formulary positioning and product stocking.
Coordinated and developed national and regional speakers and product advocates.
Experience
2-5 Years
Level
Junior
Education
BS in Marketing
Hospital Account Manager Resume
Headline : Highly skilled, knowledgeable, and proficient healthcare professional bringing extensive, specialized experience working in medical billing, collections, patient accounts management, claims to adjudicate, claims auditing, and customer care capacities throughout a hospital or clinic. Medical Billing Recognized for a proven ability to efficiently process medical claims for major and private insurance carriers including HMO/PPO, Blue Cross/Blue Shield, Medicaid/Medicare.
Skills : Commercial AV Systems, Design/Sales/Tech, and Broadcast Remote Technician.
Description :
Developed and implemented pull-through strategies with 12 hospital systems and 4 IDNs.
Contracted with Pharmacy Benefit Managers (PBMs) and Managed Care Organizations (MCOs) to give products better formulary positioning.
Strategically positioned product portfolios for volume and market share.
Made products accessible to 5 million lives by increasing contract sales by 22%.
Introduced new contracting methodology to Abbott for disproportionate share hospitals which strategically offered low margin products to customers at lower costs, and higher volume/ increased usage.
Implemented company-wide.
Trained, supervised, and scheduled job assignments for salesforce.
Experience
5-7 Years
Level
Executive
Education
MBA in Business Administration
Hospital Account Manager Resume
Summary : Highly skilled, knowledgeable, and proficient healthcare professional bringing extensive, specialized experience working in medical billing, collections, patient accounts management, claims adjudicating, claims auditing, and customer care capacities throughout a hospital or clinic. Medical Billing Recognized for a proven ability to efficiently process medical claims for major and private insurance carriers including HMO/PPO, Blue Cross/Blue Shield, Medicaid/Medicare.
Skills : Microsoft Office Suite, Hospitality.
Description :
Responsible for promoting the company's portfolio of cardiovascular products to physicians of all specialties, regional hospitals, teaching hospitals, and government hospitals.
Operated Room/Surgical sales experience.
Coordinated programs to increase market growth by $1.7M over a 24 month period.
Utilized a $48K marketing budget to secure $750K worth of new sales.
Conducted 20+ training sessions and seminars to ensure consistency in sales tactics, presentations, and report interpretations for new employees.
Supervised $16M+ worth of products in assigned territory, streamlined operations, and optimized customer accounts through comprehensive follow through and internal quality control checks.
Developed new clients and contracts resulting in a portfolio exceeding 5,000 customers.
Experience
10+ Years
Level
Senior
Education
MBA in Healthcare Management
Hospital Account Manager Resume
Summary : Having more than 6 years of sales experience. About three of those years have been from leasing sales and the rest has been with durable medical equipment in the hospital setting. Have more than 5 years of wound care and wound care device experience. Adept at professional-client interaction and communication as well as showcasing and selling the features and benefits of a given product.
Skills : Microsoft Office, Customer Service, Typing.
Description :
Responsible for Hospital and Retail growth through educational in-services, program development, and training of clinical staff including physicians, residents, mid-level practitioners, discharge planners, pharmacists, nurses, and office staff.
Mentored multiple new employees through home study and partnered with them in the field to improve their selling and administrative techniques.
Actively seeking mentorship from multiple levels of DSI leadership including District Managers, Hospital Team, Area Business Manager, and Area Business Directory.
Closed collaboration with co-marketing partners to produce sales results.
Identified new prospects, educated them on Kindred's business model.
Initiated dialogue with potential referral sources.
Oversaw the growth of market share and class volume of Cardiovascular, Medical Imaging, Pain Management, and Neurological products.
Experience
10+ Years
Level
Senior
Education
BA in Rhetoric and Communications
Hospital Account Manager Resume
Objective : Exceptional proactive communicator focused on building strong client relationships. Motivated, hard-working, professional with a proven track record in account development and administration, sales, negotiating, and problem-solving. A highly skilled individual who enjoys working in a fast-paced environment.
Skills : MS Office, Documentation, Billing.
Description :
Sold services to facility representatives by acquiring orders.
Worked side by side with a recruitment team, as well as individually researching the database to find potential candidates to fill the facility's staffing needs.
Negotiated travelers' qualifications to match the needs of the facility unit.
Established creative sales techniques to secure travelers a scheduled interview over our competitors.
Created and maintained relationships with facility contacts as well as directors of the facility.
Established a new weekly booking record.
Exceeded old record by 20%.
Experience
2-5 Years
Level
Junior
Education
BA in Sociology
Hospital Account Manager Resume
Objective : Results-driven Hospital Account Manager Professional with broad-based experience in client management, consultative sales, and new business development in the pharmaceutical, biotechnology, and healthcare industries. Accomplished professional who has earned a reputation for consistently exceeding aggressive sales objectives.
Skills : Time Management, Interpersonal Skills, Communication.
Description :
Deal with home healthcare, social workers, and case managers when it comes to discharging patients.
Dropped off portable oxygen and other bent metal pieces of equipment they may need (canes and walkers).
Performed sales call at area hospitals and skilled nursing facilities.
Market state of the art oxygen equipment to case management/social services.
Maintained accounts on an individual basis, keeping each account on a schedule.
Consulted and advised hospital lab managers on available Quest Diagnostic laboratory testing alternatives.
Maintained viable relationships with accounts and serviced their requests and lab test inquires.
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