Intake Counselor Resume Samples

An Intake Counselor is the first point of contact between the patient and the healthcare organizations. Working normally at the reception area, these counsellors undertake and perform all tasks that are mentioned on the Intake Counselor Resume – greeting visitors, answering and referring inquiries, handling phone calls and mail, conducting initial mental health assessments; evaluating patients and providing admissions and intake services; conducting brief telephone screenings, determining the extent and nature of the patient’s problems and referring patients to appropriate staff.

The strongest resume depicts the following skills – in-depth knowledge of clinical terminologies; ability to complete all intake paperwork with patients; broad knowledge of community resources in areas such as public aid, social security, and Medicare; and multitasking skills. As with other counseling positions, this post also requires a Master’s degree in the mental health field or counseling.

Intake Counselor Resume example

Intake Counselor Resume

Summary : Seeking a position with the opportunity for new challenges and professional development and advancement. Highly motivated and skilled, handles and resolves challenging client issues.

Skills : Customer Relations, Community Outreach, Counseling, Youth Program Director And Counselor.

Description :

    1. Observed and monitored client behavior and responses to treatment.
    2. Connected clients with community service and resource agencies.
    3. Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
    4. Presented case history material to review and discussion with other staff members.
    5. Documented psychiatric services and responses to treatment in patient case files.
    6. Offered and documented treatment consent forms in patient health records.
    7. Respond to inquiry calls regarding behavioral health services Maintain all data/records regarding intake and admission process.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Psychology


Sr. Intake Counselor Resume

Summary : Highly energetic sales professional, who consistently exceeds revenue goals, with exceptional interpersonal communication and leadership skills. Provides superior customer service skills in the retail sales industry.

Skills : Customer Service/Sales, Customer Service, Sales, Finance, Customer Relations, Community Outreach,Counseling, Youth Program Director And Counselor.

Description :

    1. Observed and monitored client behavior and responses to treatment.
    2. Connected clients with community service and resource agencies.
    3. Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
    4. Presented case history material to review and discussion with other staff members.
    5. Documented psychiatric services and responses to treatment in patient case files.
    6. Offered and documented treatment consent forms in patient health records.
    7. Verifying patient insurance, conducting insurance reviews, verifying the midnight census, working and communicating effectively with all departments within the inpatient setting.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Psychology


Jr. Intake Counselor Resume

Summary : Professional with more than 10 years' experience in a business environment with proficiency in all Microsoft programming. Maintain excellence by serving clients by responding with the highest clinical approach to individual clients, key organizational liaisons, referral sources, and treatment providers.

Skills : Microsoft Office-Word, Excel And Powerpoint.

Description :

    1. Performed intake counseling and assessed for potential threats with adults and adolescents.
    2. Provide crisis intervention, case management, and support services for clients as clinically appropriate.
    3. Perform quality assurance and customer services checks by contacting clients to ensure that they are satisfied with services provided.
    4. Provide frontline consultation to client organization managers and supervisors for workplace concerns, policy violation, threat of violence, performance referrals, drug free workplace referrals and high-risk referrals as needed.
    5. Provide case management and documentation within the database to ensure that all parties (treating counselors, referring clients, organization representatives, client company liaison) are kept up to date on issues surrounding the case and that referrals for specialized care are arranged promptly.
    6. Authorize counseling and life management services based on clinical protocol.
    7. Recruited and screened affiliate providers, and reached out and re-credentialed providers.
    8. Processed claims from life management vendors, counseling affiliates and other employer-specific service provider and submit invoice to billing department to process payment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Counselor Education

Intake Counselor/Secretary Resume

Summary : Desired goals include finding a career where education and skills can be used to improve the lives of those who are underrepresented and marginalized, ideally in the form of advising and/or counseling.

Skills : Anger Management Counseling, Massage Therapy, Spiritual Counseling, Bipolor Treatment, Truck Driving, Mechanic.

Description :

    1. Responsible for assessments and retention of patients recovering from opiate dependency.
    2. Maintain as many as 60 caseloads during their first 90 days in treatment.
    3. Assessment of their mental and psychological statuses, stability level, and risk of relapse.
    4. Worked closely with extremely at-risk and potentially violent drug offenders during their critical withdrawal stages.
    5. Successfully matched patients with compatible long-term maintenance counselors based on imperative treatment need to be discovered during weekly counseling sessions.
    6. Making the intake counselors' positions more efficient and effective by conveying to management how patient retention and overall patient numbers could be increased by shortening the time with intake counselors and lessening the overall intake counselor caseloads.
    7. Allowed patients better care and as they were sent to compatible long-term maintenance counselors more quickly in their recovery.
    8. Responsible for making sure all patients met minimum state requirements for care including, attending required drug addiction classes, meeting weekly counseling sessions, attending daily, and participating in monthly drug screens.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelor's In Sociology

Intake Counselor III Resume

Objective : Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated individual with exceptional communication and computer capabilities while also versed in customer support in high call volume environments.

Skills : Microsoft Word, Excel, outlook.

Description :

    1. Conduct initial intake assessments to determine appropriateness for admission and appropriate treatment level of care.
    2. Provide appropriate resolution of incoming intake calls, providing information about programs, making appointments, and using therapeutic and crisis intervention skills to obtain resolution.
    3. Complete admission paper work and data entry, acquires financial information, pre-authorizes with insurance companies all admissions with appropriate documentation of outcome.
    4. Reviews community hospital referrals for appropriateness for potential admission to the facility.
    5. Works with all facility units, business office, medical staff, medical records, utilization review, marketing, nursing, and data processing.
    6. Respond to customer complaints, regulatory agencies or members of the business community.
    7. Work with minimal supervision, am dependable, hard worker and organizational skills.
    8. Received hospital recognition award for Service Excellence.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MSN

Intake Counselor II Resume

Summary : Dedicated sales and marketing professional, who exceeds goals, retain customers and maintains a strong reputation for customer satisfaction.

Skills : Customer Service, Retail, Administration.

Description :

    1. Drove specification, scheduling, status and review processes.
    2. Developed strategic plans and initiatives.
    3. Contributed to economic success by participating in the budgeting process.
    4. Translated business priorities into implementable actions.
    5. Revised plans as needed to meet changing goals and requirements.
    6. Supported the COVER Program by providing direct service to in-custody clients with assessment, counseling, crisis intervention, information, and transition referral; mental health services, substance abuse intervention, benefits advocacy, and others.
    7. Possessed current knowledge of community resources, including housing, residential and outpatient treatment for mental health and substance abuse.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Associate In Business

Intake Counselor I Resume

Headline : Effective communication skills written and spoken including good grammar, enunciation, and listening skills. Critical and analytical thinking with the ability to take initiative. Work well under pressure and make quick decisions as well as practicing patience. Teamwork and Leadership with strong work ethics.

Skills : Psychological, ASAM PPC, Therapist.

Description :

    1. Interview clients, review records, and confer with other clinicians in order to evaluate individuals' mental and physical condition.
    2. Counsel clients individually and in-group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
    3. Complete and maintain accurate records and reports regarding the patients' histories and progress, services provided, and other required information.
    4. Input data into the Homeless Management Information System (HMIS).
    5. Develop client treatment plans based on client's history and needs, research and clinical experience.
    6. Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
    7. Follow approved guidelines and procedures of the agency to ensure that client's recipient rights and confidentiality rights are not violated.
    8. Facilitate weekly Anger Management group.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Social Work

Intake Counselor/Nurse Resume

Summary : To build an honest and open-minded relationship with clients to explore their motivation in recovery from addiction and substance abuse. Approachable, dependable and mindful to looking at the whole person in need of care.

Skills : Microsoft, Military, Transportation, Law Enforcement, Mental Health.

Description :

    1. Conduct new intake admissions for Child Protective Services and Juvenile Probation teenagers ages 12-17.
    2. Coordinate/schedule weekend visitations for our clients with authorized family members.
    3. Contact caseworkers, parole officers and therapists and update any new information regarding our adolescent clients.
    4. File all updated documents and schedule psychological evaluations for our clients as needed.
    5. Create a log on Microsoft Excel of all clients evaluations, suicide assessments.
    6. Email, fax requested documentation to caseworkers and parole officers within a timely manner.
    7. Answer any questions regarding the program asked from clients, caseworkers, parole officers or placement coordinators.
    8. Ensure all clients have required clothing and hygiene products upon admission into the facility.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Diploma

Intake Counselor/Advisor Resume

Summary : Seeking a store manager/supervisor position where can utilize 9+ years' of experience to the benefit of the organization.

Skills : Insurance Verification, Pharmacology, Treatment planning, Psycho education.

Description :

    1. Provided generic therapeutic, supportive and preventive services for people with emotional, developmental, social or physical problems in a variety of social or human service settings.
    2. Demonstrated knowledge of social and human services delivery systems and their role within the local and national community.
    3. Identified and linked clients with resources and services provided by local human service agencies.
    4. Applied systematic procedures and provided basic individual/group counseling techniques to address identified problems.
    5. Served as a client advocate, facilitating movement of clients through social service systems within a variety of agency settings.
    6. Contributed to developing systematic programs for personal change.
    7. Maintained progress, case notes, write objectives and accurate reports.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Associate Of Science

Intake Counselor/Therapist Resume

Objective : Interested in non-profit and social service work. Worked 4 years for a non-profit, in which time acquired knowledge and skills related to the areas of outreach. Worked with a diverse population, and expanded both my communication and organizational skills.

Skills : Microsoft Word And Excel, Email, Office Equipment, Organization, Multi-Tasking, Interpersonal Skills, Supervision, Communication, Attention To Detail.

Description :

    1. Interviewed new clients and proceeded their intake.
    2. Maintained all client files, both paper and digital.
    3. Supervised employees and volunteers in daily work at the outreach and in the thrift shop.
    4. Oversaw the entire the Meals on Wheels program, including operation, for the first 2 years of my employment.
    5. Assisted in any other daily functions of the outreach and thrift shop, filling in for other staff where needed.
    6. Initiated, helped plan, and carried out a fundraiser that earned several hundred dollars for our outreach programs.
    7. Implemented and enforced many new regulations for volunteers (which included court ordered community service, and welfare to work volunteers).
    8. Helped to create, and then used a new computer organization system for client information storage.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AA Social Work

Intake Counselor/Representative Resume

Objective : Seeking a counseling or case management position within an organization that offers room for growth and advancement.

Skills : Client Management, Customer Service, Psychology, Curriculum Development.

Description :

    1. Screens all candidates for suicidal or homicidal thoughts and immediately sends these cases to a licensed professional.
    2. Referred clients to social detox and mental health agencies.
    3. Reviews all of the assessment information and assigns the case to an appropriate clinical staff member for in-depth review.
    4. Conduct intakes and assessments jails, prisons, and hospitals to see if individuals met the requirements for enrollment into the program.
    5. Regulations for the residence and ensure that staff and beneficiaries follow these safety requirements.
    6. Maintain confidentiality in accordance with established policies and laws in order to help maintain the integrity of the total program.
    7. Perform other duties as assigned by the Rehabilitation Manager or the ARC Administrator.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Social Work

Intake Counselor Resume

Objective : Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Energetic with over 2 years' experience in an office setting. Organized and professional.

Skills : Customer Service, Goal Oriented, Inventory, Phone Skills, Consultative Selling, Counseling, Data Entry, Resume Writing, Counseling.

Description :

    1. Provide behavioral health assessments and crisis counseling to families.
    2. Complete developmental assessments with children.
    3. Complete relevant therapeutic treatment plans with children.
    4. Interviewed and evaluated clients, Engaged in research and follow-up activities in order to evaluate counseling techniques.
    5. Also assisted individuals to understand and overcome social and emotional problems.
    6. Obtained specified information from patients, such as age, insurance coverage, and symptoms.
    7. Scheduled appointments for examinations in clinics.
    8. Conducted support groups and individual counseling sessions Performed intake screenings and documentation of assessment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Social Work