A Major Account Representative is hired to manage the assigned client accounts. The job description entails addressing customer concerns and contacting prospects for expanding the account portfolio. A professional Major Account Representative Resume mentions the following duties and responsibilities – acting as the main point of contact for assigned accounts; negotiating contracts and handling paperwork; following up with customers after closing sales; responding to customer queries; passing on issues to account managers; presenting new or additional products and services; approaching potential clients through cold-calling and email, and sending reports on sales activities.
To work at this capacity, the following skills are required – proficiency in MS Office, familiarity with salesforces; strong communication skills, negotiation skills; strong interpersonal skills; multitasking abilities; assertiveness and confidence; goal-oriented approach; and multitasking skills. Formal education beyond a high school diploma is not expected.