Office Support Specialist Resume Samples

Description :

1. Research and assemble information from a variety of sources for the completion of forms or the preparation of reports.
2. Provides information to the public or to district staff that may require the use of judgment and the interpretation of policies, rules or procedures.
3. Attends to a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, and keeping reference materials up-to-date.
4. Hire/Terminate badges in HR Website and ProWatch, Issue replacements for lost/damaged cards.
5. Responds to inquiries to analyze data extracted from the HRIS from other departments and divisions and all units within the Human Resources Department.
6. Develops and maintains the user-defined data dictionary, develops, loads and populates screens.
7. Develops programming logic for complex calculations, table files, history tables, security key design, and other related information.
8. Receives inspects, processes and documents records sent to records center, retrieves and forwards requested records.
9. Ensures that requested records are released to authorized persons.
10. Provides controlled access to records center and, as necessary, monitors activities of requestor reviewing the files, also aintain the electronic Law Enforcement ID program.

Experience

7-10 Years

Level

Executive

Education

Diploma

Description :

1. Prepares correspondence, memos, reports, minutes, documents, orders and statistical data such as charts, tables, and graphs from written, typed, or verbal instructions.
2. Sets-up and maintains office files, records, and indices using computer applications that include the use of electronic mail.
3. Prepares special and periodic reports that involve compiling data from a number of sources.
4. Maintains control files of matters in progress to monitor and expedite their completion.
5. Coordinates time, place and participant arrangements for meetings, or maintains appointment calendars.
6. Prepares newsletters, brochures and other printed materials using desktop publishing software.
7. Organizes and prepares training materials and PowerPoint presentations for distribution to staff.
8. Takes and prepares minutes of meetings Orders supplies and maintains office supply inventories.
9. Provides courteous, high-quality service to members of the public by personally responding to requests for service or appropriate referral. 

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Greet clients, check them into groups and individual therapy appointments and assisting patients in setting up transportation and language interpreters.
2. Answering multiple phone lines, directing calls to medical providers, clinicians, and management, scheduling appointments and evaluations.
3. Managing staff templates, reviewing and responding to emails in a timely manner, use of Outlook, client intake, and screenings.
4. Manage group calendars and scheduling of group rooms.
5. Faxing prescriptions, requesting health records and labs from outside providers for coordination of care, mail meter, fax machine, take supply inventory and other secretarial duties.
6. Collect cash payments, process credit/debit card payments, daily settlement reports, daily bank deposits.
7. Closing Office, recording daily UA phone line information.
8. Impacting the lives of patients showing them compassion and treating them with dignity and respect.
9. Creating a professional environment by providing consistent support of clinical staff ensuring smooth clinic operations.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Responsible for coordination of post-award grant administration, sub-award management, human resource function, and purchasing contracts.
2. Include oversight cost transfers, invoice vouchers, p-card reconciliation, travel arrangements, employee reimbursements, supply and equipment orders, etc.
3. Oversees and performs the reconciliation, maintenance, and accounting troubleshooting of all grant funds.
4. Ensures account reconciliation is performed within established monthly deadlines and coordinates accounting efforts with campus Grants & Contracts.
5. Devices prepare and distribute financial spreadsheets/reports to principal investigators and to the Assistant Director for the School of Architecture monthly and/or as needed.
6. Communicates with each on a regular basis to ensure accuracy and timeliness of expenditures, obligations, and available balances for each budget line.
7. Gather and prepare information for grant and contract proposals to be submitted to the Office of Sponsored Programs and Research Administration (OSPRA).
8. Work closely with the principal investigators to create proposal budgets, budget justification, and verify all information is complete and accurate.

Experience

5-7 Years

Level

Executive

Education

Associate

Description :

1. Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents in order to communicate information to staff and/or the public.
2. Processes requests for agency materials/information received by phone, fax, email, or in-person in order to provide patrons with requested materials/information.
3. Maintains adequate amounts of a variety of supplies, materials, and equipment in order to ensure the availability of items needed for efficient operation.
4. Reviews time cards, leave requests, and related documents in order to ensure employees are paid correctly and leave balances are accurate.
5. Sorts mail in order to determine which mail processor to use and/or direct it to the appropriate division/person.
6. Proofreads printouts, summary reports, or on-screen data in order to identify data entry errors, open files for new cases in order to facilitate case management and tracking.
7. Retrieves information and summary reports from a variety of databases or spreadsheets in order to facilitate data and trend analysis, and/or provide data or information to staff, County officials, and/or the public.

Experience

5-7 Years

Level

Junior

Education

Associates

Description :

1. Performing a variety of routine to moderately difficult office support functions including data entry records management and intake assessments.
2. Performed a range of office duties of varying levels of difficulty, requiring a general knowledge of departmental procedures.
3. Operated a computer and performed data entry in accordance with standard procedures and computer system requirements.
4. Verified the accuracy of input data, updated computer records and generated reports and documents within Health Department rules and regulations.
5. Maintained a variety of standard office records and files Prepared manual computer logs and files.
6. Summarized information and prepare routine reports.
7. Copied, compiled and distributed documents and materials, duplicated and folded brochures for distribution to the general public.

Experience

0-2 Years

Level

Entry Level

Education

Associate

Description :

1. Provided program and other information to the public and program participants, in person or by phone.
2. Provide service or in-take information to and obtain information from program participants, in person or by phone.
3. Provided clerical, administrative, and paraprofessional support for professional case management staff, including filing, answering telephones, logging-in program participants.
4. Processing eligibility and other paperwork, preparing documents or completing forms and other clerical, administrative and paraprofessional duties.
5. Advocated on behalf of customers and families for services, basic needs, and other related issues.
6. Provided crisis prevention, intervention, and supportive counseling.
7. Assisted caseworkers and other professionals with program participant-related activities.
8. Prepared case activity notes, monthly reports, and other case management documentation.
9. Facilitated data/trend analysis and provided data to staff, Administration, and the public.

Experience

7-10 Years

Level

Management

Education

BSW

Description :

1. Maintain and work a database of biographical and contact information for general alumni or those of a specific college or campus.
2. Provide service to guests who visit an alumni center or an alumni event.
3. Researched appropriate sources and answers or refers to inquiries.
4. Book space for events in an alumni center.
5. Participate in assembling and sending an alumni newsletter including compiling information, writing or editing articles, and maintaining a mailing list for newsletter distribution.
6. Develop specific phases of alumni involvement events such as maintaining an event calendar, keeping comprehensive invitation lists, mailing tickets and follow up correspondence.
7. Assisted caseworkers and other professionals with program participant-related activities.
8. Prepared case activity notes, monthly reports, and other case management documentation.

Experience

0-2 Years

Level

Entry Level

Education

BS

Description :

1. Prepares correspondence, memos, reports, minutes, documents, orders and statistical data such as charts, tables and graphs from written, typed, or verbal instructions.
2. Sets-up and maintains office files, records, and indices using computer applications that include the use of electronic mail, word processing, spreadsheets, and special databases.
3. Posts information to records where judgment must be exercised in the selection of data.
4. Prepares special and periodic reports that involve compiling data from a number of sources.
5. Maintains control files of matters in progress to monitor and expedite their completion.
6. Coordinates time, place and participant arrangements for meetings; or maintains appointment calendars.
7. Prepares newsletters, brochures and other printed materials using desktop publishing software.
8. Organizes and prepares training materials and PowerPoint presentations for distribution to staff.

Experience

10+ Years

Level

Senior

Education

BA

Description :

1. Provided administrative support to the elementary school principal and assistant principal as well as provide program support for professional staff.
2. Supervised one full time and one part-time clerical staff.
3. Handled confidential material including disciplinary proceedings, privileged communications, and records.
4. Prepared correspondence, routine reports and employee evaluations.
5. Processed new student registrations and maintained student records for 560 students on Starbase.
6. Responded/answered questions and requests from staff, parents and students.
7. Processed employee data changes, scheduled interviews and processed new hires working closely with human resources.
8. Budget and balance revenues/expenditures for supplies and equipment.
9. Utilized HTE system for requisitions, purchase orders, and payments verified and approved invoices for payment.

Experience

2-5 Years

Level

Junior

Education

Associates

Description :

1. Electronic tracking of monitoring reports, annual renewals, applications, reviews, training and correspondence for the Nutrition Program.
2. Assist in drafting, editing, and proofing of correspondence, newsletters, memorandums, and reports as needed.
3. Prepares invoices, travel preps, travel vouchers, reports, memos, letters, financial statements and other documents.
4. Department of Agriculture coming through both electronic media and hard copy means.
   
5. Assist with the purchase and tracking of supplies and educational materials for section use and division via purchasing card and travel card.
6. Prepare purchase orders for supplies and maintains supply inventory as well as track expenditures ensuring payments are made from proper budgets.
7. Help with various mailings being received and sent out by the unit.

Experience

10+ Years

Level

Senior

Education

Associates

Description :

1. Greeting all incoming clients directing them to the service provider according to their needs.
2. Scheduling all appointments for eligibility workers and Social Workers determining if the client was in need of immediate intake services.
3. Faxing, and copying materials needed for workers and the public.
4. Completing state and local background checks required for childcare providers and foster care providers.
5. Creating vendors and applying required payments to vendors and providers in the state system.
6. Assist with the purchase and tracking of supplies and educational materials for section use and division via purchasing card and travel card.
7. Prepare purchase orders for supplies and maintains supply inventory as well as track expenditures ensuring payments are made from proper budgets.

Experience

5-7 Years

Level

Executive

Education

Nursing

Description :

1. Performed as first-line customer service which includes greeting walk-ins, answering phones, answering inquiries or directing to the appropriate staff member.
2. Received, date-stamped, and distributed incoming correspondence from walk-in customers, and UPS, signing for documents as necessary.
3. Explained policy, procedures, and practices regarding general non-case-specific requests for information.
4. Responsible for scheduling appointments with clients on behalf of the tax specialist.
5. Exercised authority to make travel arrangements i.e. air ticketing, hotel booking, and transportation for applicants when necessary.
6. Reordered, replenished, and restocked office supplies.
7. Monitored and maintained fax machines/copier, office printer; distributes printed material appropriately.

Experience

7-10 Years

Level

Management

Education

Certification

Description :

1. Supported the Care Management Department with its overall expectations pertaining to setting accurate schedules, costs, and resources.
2. Performed support duties for the Care Management Department's mailing system.
3. Entered patient information appropriately and ensured accuracy in an information system.
4. Monitored queries regarding patient billing and resolved any discrepancies.
5. Managed all queries from patients over the phone or coming to the facility.
6. Implemented ongoing quality improvement processes working with interdepartmental leaders.
7. Completed cross-verification of all documentation to insure accuracy and consistency according to department policy guidelines.
8. Resolved eligibility issues in an expedited manner by streamlining call-handling procedures.

Experience

5-7 Years

Level

Executive

Education

Associates

Description :

1. Serve as a contact for students, faculty, and visitors concerning nursing education program requirements and guidelines.
2. Review and monitor unit fiscal transactions and accounts with responsibility for overall financial control.
3. Direct and organize all clerical functions of the unit with full accountability for results produced.
4. Compose correspondence, memos, and reports that represent the department's position.
5. Direct the maintenance of comprehensive files and records for a complex unit with a high degree of confidentiality.
6. Coordinate logistical arrangements relating to clinical affiliations, conferences, meetings, and travel for the department.
7. Completed cross-verification of all documentation to insure accuracy and consistency according to department policy guidelines.

Experience

2-5 Years

Level

Junior

Education

Accounting