Property management assistants assist in leasing, marketing and maintaining a resident relationship. These assistants also are responsible for disbursing various other job tasks such as –managing the building community and the related issues in the absence of property managers, providing clerical and administrative support, handling building correspondence, collecting rents, maintaining records, assisting in budgeting, coordinating tenant events, assisting in leasing and discharging all other tasks that are assigned by the property managers.
A typical Property Management Assistant Resume describes the following skills such as – knowledge of real estate and its policies, negotiation skills, communication abilities, customer-oriented skills, and sound computer knowledge. Those candidates seeking to work as property management assistants have to possess at least a high school diploma with ample experience in the related field. However, showcasing a business administration degree in the resume earns better prospects.
Creates and revises systems and procedures by analyzing operating practices; studying utilization of micro-computer and software technologies; evaluating personnel and technological requirements; implementing changes.
Develops administrative staff by providing information, educational opportunities, and coaching.
Resolves administrative problems by analyzing information; identifying and communication solutions.
Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
Maintains suggestion system by directing and controlling administrative technical aspects in accordance with management directives.
Provides information by answering questions and requests.
Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
Property Management Assistant I Resume
Headline : To obtain a position and utilize my experience and skills for the successful completion of each job task. Abilities Ability to apply common sense understanding in order to carry out detailed and sometimes involved written or oral instructions. Ability to deal with problems involving a few concrete variables.
Responsible for communicating with tenants, vendors, inspectors, insurance brokers, city officials, lender representatives & various other contacts to manage commercial properties in the tri-state area.
Negotiate with vendors to modify service terms and control repair costs while maintaining good vendor relations.
Address emergency situations, such as pipe bursts and power outages, in a calm & professional manner.
Oversee & coordinate tenant improvement projects and common area renovations.
Create quarterly reports by reviewing budget variances, assist the Property Manager in preparing annual budgets and run rent rolls and delinquency reports using Skyline property management software.
Handle administrative duties, including filing service contracts, leases, inspection certificates, insurance policies, enter invoices into payment software, etc.
Meet with the Property Manager & CEO weekly to review the status of ongoing repairs, maintenance & improvement projects.
B.S. In Science
Property Management Assistant II Resume
Headline : Skilled communicator, Detail-obsessed, Identifies resources to generate solutions, Solves problems before they arise, Writes clearly and concisely, Prioritizes client needs, Persuades others, Produces functional, accessible explanations from even the most complex data.
Assisted property management team in promoting, establishing and maintaining positive relations with the tenants, contractors, and owners in the day-to-day operations.
Areas of responsibility included tenant services coordination; construction administration; contract administration and budget management.
Worked closely with building maintenance staff, vendors and contractors to ensure efficient response to tenant requests, delivery of services and maintenance of the property.
Provided administrative support in the preparation of annual budgets, forecasts and monthly operating reports.
Coordination and monitoring of tenant improvements and capital construction projects.
Reviewed and approved Certificates of Insurance for tenants, vendors and contractors.
Prepared and processed invoices, purchase orders, and service order agreements.
A.A.S. In Liberal Arts
Property Management Assistant III Resume
Objective : To utilize my customer oriented, analytical skills, diversified background, internal and external customer service skills, to seek employment within a growing company in need of a positive independent team player, with opportunity for advancement and career growth.
Skills : Skilled in time management and the ability to prioritize tasks.
Managed twenty two residential apartments, which included advertising the units, finding qualified candidates, writing and executing leases, making sure rent was paid, and dealing daily problems and concerns regarding the residences.
Prepared and merged annual CAM (Common Area Maintenance) and real estate tax estimate year-end reconciliation letters.
Prepared business letters, correspondence, and memos.
Maintained a property key tracking system.
Organized and maintained a calendar of monthly, quarterly, and annual lender /investor report due dates.
Prepared detailed reconciliations for tenants and sent out other correspondence relating to tenants.
Developed excellent customer relations utilizing constant communication with tenants concerning rent and accounting questions.
Maintained all office operations certificates, including insurance and Certificates of Occupancy.
Sr. Property Management Assistant Resume
Summary : Over 4 years' experience providing consistent support for executive level management, legal partners and small business owners. Approachable with ability to earn trust, build rapport and develop working relationships focusing on personalized customer service. Serve as initial point of contact for customers, vendors and partners, with ability to efficiently schedule appointments and promptly respond to inquiries via e-mail and telephone.
Skills : MIcrosoft Office, Customer Service, Receptionist, Social Networking, People Person.
Interfaced with patients to assess immediate needs and schedule appointments, showings, or follow-ups.
Provided administrative support to property managers for multiple properties.
Assisted Property Manager with advertising, marketing and promoting properties by conducting unit, move-in and move-out showings and screening apartment interviewees.
Designated to collect rents and make deposits for related properties.
Interfaced with tenants to collect delinquent rents and coordinate payment arrangements that increased revenues by 10%.
Served as liaison for clients regarding complaints and maintenance requests coordinating with contract vendors for repairs and service and collaborating with office manager as required.
Adhered to local, county and community ordinances, laws and homeowner rules and regulations.
Jr. Property Management Assistant Resume
Objective : Incumbent exercising analytics with application to project management, operations, and distance education optimizing enterprise triumphs.
Skills : Microsoft Office, TAS, Genesis, Calyx, MLS, Real Estate, Mortgage, Leasing, Management, Buildinglink, WinDSX, Tops.
Supported property management and sales brokerage team members in a multi-faceted international real estate firm.
Researched real estate and business personal property taxes, obtained tax bills, and ensured payment in timely manner to obtain available discounts and avoid possible penalties.
Accomplished coordination of front office coverage, administrative tasks, and client service expectations.
Published financial reports, correspondence and customer contact information.
Drafted budget forecasts, invoice processing, business justifications, and managed construction loan draws.
Formulated annual expense reconciliations, construction management fees and other billable items.
Reviewed, coded and recorded monthly bills for 23 properties.
Ensured clients' proof of insurance met business requirements.
Property Management Assistant/Associate Resume
Objective : To obtain a position and utilize my experience and skills for the successful completion of each job task. Ability to apply common sense understanding in order to carry out detailed and sometimes involved written or oral instructions. Ability to deal with problems involving a few concrete variables.
Process apartment applications and lease renewals by accurately completing all related paper work.
Complete guest cards and traffic information as needed.
Create resident files by including all related paperwork and documentation; properly file away in the appropriate location.
Print and file all vacancy status report and beginning of the day reports daily.
Enter, print and distribute work order requests to appropriate maintenance personnel.
Handle administrative functions to include clerical and reception responsibilities.
Collect rent from residents and complete receipts.
Work with maintenance department to ensure apartment turnovers, moves-in, move-outs, and work order requests are completed to company/community standards.
High School Diploma
Property Management Assistant/Executive Resume
Objective : To obtain a position in property management that will enable me to work to my highest potential while meeting, if not exceeding, Employer's goals.
Skills : Microsoft Office, Excel, MRI Commercial Real Estate Software, Adobe.
Faxed the completed applications with all documentation to the outside screening company for review Reviewed the returned applications and determined the rental status of the potential tenant based on that review.
Prepared the lease and all addenda included in the rental packet.
Met with the potential tenants to complete the leasehold process.
Collected rent and provided receipts to tenants.
Established payment plans to collect back rent in a timely manner.
Developed working contacts on a first-name basis with staff of all regulatory agencies in the community.
Prepared the necessary documents for eviction of non-compliant tenants.
High School Diploma
Property Management Assistant/Supervisor Resume
Objective : Diligent administrative professional with over 10 years of successful experience in different administrative capabilities and dedicated to succeed in any given environment. Excellent communication and organizational skills, with the ability to multi-task, pay meticulous attention to details, as well as work effectively and efficiently in a deadline driven environment while maintaining integrity. Strong planner and problem solver, who works independently or in a team environment while exceeding expectations.
Skills : Excellent critical thinking and problem-solving skills.
Oversaw the daily activities of the Property Secretary.
Generated and issued rent statements and monitored collections of rents.
Upheld and managed accounting records and assisted the senior accountant with weekly accounts payable reviews.
Participated in annual budget preparations, researched and documented monthly operating expenses.
Obtained and maintained tenant and vendor Certificates of Insurance and electronic records.
Managed keys, signage orders and paperwork necessary for tenant move in.
Assisted the Property Manager and other management initiate and complete special projects in a timely manner.
Bachelor Of Science
Property Management Assistant/Analyst Resume
Objective : Personable Calendar Representative/Legal Secretary who displays the utmost level of professionalism and confidentiality. Follows directives and employs all necessary steps to excel in high-pressure situations. Appointment setting Drafting legal documents Workers' Compensation law familiarity Exceptional communication skills Fluent in Spanish Understands confidentiality Accomplishments Selected by partners to review office procedures and head implementation of new protocol.
Skills : Customer Service, Microsoft Office, Quickbooks.
Wrote clear and concise owner's reports based on findings from monthly financial statements.
Collected and kept careful records of rental payments.
Monitored and documented all income, including delinquencies.
Handled customer complaints personally to verify they were properly handled.
Managed overall tenant relations, including promoting tenant satisfaction.
Updated tenant and unit information to keep current in housing database.
Served as the company's only bilingual Spanish/English customer service representative.
Guaranteed positive customer experience and resolved all customer complaints.
Property Management Assistant Head Resume
Summary : To obtain employment in a company where I can invest my time and skills to further my career. Strive to do work that will allow me to utilize my varied skills and attributes with the possibility of advancing myself within the company.
Skills : Microsoft Word, Microsoft Excel, Power Point.
Applied product knowledge to clients and clearly communicated features and benefits.
Updated availability reports, processed applications for approvals and submitted processed applications to the Property Manager for approval.
Ensured apartments were ready for residents to move in on agreed date.
Accepted rental payments and recorded monies collected and prepared bank deposit slips.
Ensured that all proper and legal documents are received, current and accurately verified.
Monitored lease renewals and distributed and followed-up on lease renewals.
Prepared, reviewed and closed financial books.
Property Management Assistant Resume
Objective : Property Management Assistant is responsible for assisting the Property Manager with administrative duties and property management tasks.
Skills : Microsoft office programs, Customer Service.
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Communicated effectively with owners, residents and on-site associates.
Maintained original leases and renewals for the management office.
Audited files and reported any issues requiring follow-up to program manager.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Ordered and distributed office supplies while adhering to a fixed office budget.
Screened applicant resumes and coordinated both phone and in-person interviews.