Referral Clerk Resume Samples

A Referral Clerk is a Clerk who will ensure that the Doctor-s referrals and schedules are handled properly. Typical work activities showcased on a Referral Clerk Resume include – responding to referral inquiries over phone, looking through referral cases, communicating all instances with concerned personnel, tracking and documenting referral cases, ensuring completion of registration process, checking insurance information, maintaining effective liaison with review team and insurance firms, assisting patients and their families by supporting and navigation, and following-up on pending referrals.

Interested candidates must demonstrate these qualifications – a thorough knowledge of basic medical terminologies and medical administration, bilingual speaking skills, exceptionally well-versed in log creation and maintenance, a solid knowledge of insurance concepts and requirements and system navigation skills. While a high school diploma or a GED is the minimum requirement, it is mandatory to possess a combination of training and experience in the relevant field to get qualified for this role.

Referral Clerk Resume example

Referral Clerk Resume

Headline : To join an organization that values integrity and teamwork; where organizational and secretarial skills can best be utilized.

Skills : Microsoft Office, Adobe Suite, Office, Outlook, Office: Word, Powerpoint.

Description :

    1. Responsible for receiving and greeting patients; route calls to appropriate department or staff.
    2. Verified insurance information and accurately process patients into the hospital database.
    3. Maintained patient files in accordance with regulations, properly maintaining and filing existing patients' charts.
    4. Coordinated and arranged patient diagnostic procedures, with other entities outside of hospital departments.
    5. Listened to the patient's concerns and needs while directing the patient to satisfactory outcomes.
    6. Prepared and submitted data into a proprietary database; and into hospital data systems as directed by the supervisor.
    7. Received and sending clinical information to appropriate insurance companies authorization for the treatment of the patient.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS


Referral Clerk l Resume

Headline : Opening and sorting mail, in this position, will operate a high-speed mail opening machine. This will be in a production and operations environment where casual attire is appropriate.

Skills : Microsoft Office, Microsoft Applications To Include Excel, PowerPoint, Organizational Skills.

Description :

    1. Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
    2. Answered the questions of patients regarding the company's products, services, and its operation or maintenance.
    3. Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
    4. Analyzed internal processes and recommended and improve operations or the disposal of records.
    5. Protected the security of medical records to ensure that confidentiality is maintained.
    6. Operated office equipment, such as voice mail messaging statements, letters, case histories, or medical records.
    7. Maintained medical records, technical library, or correspondence files.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS


Jr. Referral Clerk Resume

Headline : A dedicated, hardworking receptionist with a pleasant personality who can multitask efficiently. Looking for a challenge in a fast pace environment to help expand knowledge while enhancing the organization's growth.

Skills : MS Word, MS Office, Outlook, Office, Word, PowerPoint, Sales, Typing.

Description :

    1. Able to maintain a positive attitude and provide great customer service in stressful situations.
    2. Able to communicate in a clear, concise, and pleasant manner in both verbal and written form.
    3. Able to multi-task and adapt quickly to change.
    4. Able to work both independently and with co-workers.
    5. Assisted with the housekeeping of the venue and site including by not limited to, clean and mirrors, doors 
    6. Performed regular preventive maintenance around the site, buildings, and landscaping.
    7. Detected faulty operations, defective material and report those and any unusual situations to proper supervision.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Referral Clerk ll Resume

Headline : Support person within military treatment facilities. Ability to while executing strong analytical and verbal correspondence, or electronically.

Skills : Ms. Word, MS Office, Outlook, Sales.

Description :

    1. Verified the patients' insurance and scan in insurance cards, and Drivers Licenses and any legal documents into the patient's chart.
    2. Answered phones and using the system forward calls to the appropriate department.
    3. Answered phones and take messages as appropriate regarding medication refills, Scheduling inquiries.
    4. Verified all the patient's information including address, phone number,  and insurance are all updated in the Hospital system.
    5. Operated a variety of office automation equipment including personal computers, and industrial shredders.
    6. Supported emergency relief operations in case of floods, storms, and other disasters.
    7. Established priorities for work/tasks and advise on workload and problem or priorities requiring solution or immediate action.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Referral clerk lll Resume

Summary : Demonstrated management abilities in multiple operations segments to include technical guidance and development. Implemented human resource and administrative management programs.

Skills : Excellent communication, Sales.

Description :

    1. Reviewed referral for administrative completeness and researches covered benefits prior to processing.
    2. Determined patient eligibility for services and arranges and schedules medical appointments for referred care.
    3. Provided general instructions to patients and ensures patients have the necessary documentation for referred health care services.
    4. Obtained, updates, and files medical records as needed.
    5. Organized and researches patient records, extracts needed information and established guidelines.
    6. Requested medical records and ensures the arrival of medical records prior to appointment.
    7. Obtained documentation as requested by healthcare providers.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Referral Clerk/Executive Resume

Headline : To obtain and secure a position that will enable use organizational skills, ability to work well with people, quick learning skills, and to have the opportunity to learn and improve skills for the better.

Skills : Empathetic ,Excellent Teamwork skills, ability to multi task, personable, punctual.

Description :

    1. Provided quality customer service to patients who require a referral to a specialist.
    2. Arranged appointments; notify the patient and family of appointment date and any special instructions regarding the specialist's appointment.
    3. Maintained standards for productivity, timeliness, and accuracy of all referrals.
    4. Established and maintain files of correspondence, reports and related material.
    5. Performed normal and repetitive calculations to formulate and verify mathematical totals.
    6. Assisted patients in problem-solving potential issues related to the health care system.
    7. Identified and utilized cultural and community resources. Establish and maintain relationships with identified service providers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Referral Clerk/Consultant Resume

Headline : Interested in obtaining a long term career in the medical or clerical fields, where can apply acquired skills training and have an opportunity for advancement for the benefit of the employer.

Skills : Sales, Leadership.

Description :

    1. Provided excellent customer service to patients via in person or via the telephone in the patient's preferred language.
    2. Prepared all medical referrals in accordance to company policy and procedures Contact the appropriate consultant's office.
    3. Faxed all pertinent information to the consulting physician offices for review prior to the patients appointment.
    4. Maintained a daily log of all referrals with pertinent information.
    5. Reviewed and complete all invoices with a "referral stamp" and submit them to the Finance Office for payment.
    6. Implemented the use of Notification of Pending Referral and Missed Appointments letters.
    7. Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Referral Clerk/Coordinator Resume

Headline : Effective and reliable Air Force veteran with a Bachelor's of Science in Health Care Management, and experience in administering customer service in multiple fast-paced office settings.

Skills : Ms Word, Typing.

Description :

    1. Answered telephones, scheduling appointments, collecting precepts, and referrals, checking in and checking outpatients.
    2. Verified insurance and made sure the patient's information was correct for billing or not.
    3. Answered multiple phone lines, medial terminology and verbal skills.
    4. Experienced with and the ability to operate Microsoft Office software is required.
    5. Responsible for functioning as general office support in the clinical area.
    6. Responsible for handling all phone calls in a timely and professional manner.
    7. Responsible for assisting with referral and diagnostic tracking systems to ensure that results are received
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Referral Clerk/Supervisor Resume

Headline : This position will also provide support to internal staff and demonstrate excellent customer service with patients. The primary job function will be processing a high volume of referrals for new and existing patients.

Skills : Typing, 10 Key, Microsoft Office, Microsoft Word, Phones, Customer Service, Data Entry.

Description :

    1. Managed Care Director and is supervised by the referral Clerk Supervisor.
    2. Entered data into the system to generate authorization numbers.
    3. Maintained required logs pertaining to prospective, retrospective, denials and etc.
    4. Coordinated with patients, Managed Care Departments, hospitals and health plans on referral issues.
    5. Assisted providers and specialists with the referral process.
    6. Verified all insurance benefits for each patient.
    7. Provided customer service to all patients who needed appointments or had issues to relay to nurses and the Doctor.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS

Referral Clerk Resume

Headline : Executive Service levels with responsibility for carrying out and coordinating clerical, procedural, and administrative support duties required to facilitate the work of the office.

Skills : MS Word, Excel, PPT, Outlook, Internet, CPR.

Description :

    1. Able to communicate in a public setting and conduct community outreach efforts and educational programs.
    2. Able to maintain data and information in common databases.
    3. Reviewed referrals for administrative completeness and researches covered benefits prior to processing.
    4. Determined patient eligibility for services and arranges and schedules medical appointments for referred care.
    5. Read comprehension and recognition of payment correspondence required.
    6. Established priorities for work/tasks and advise on workload and problems or priorities requiring a solution or immediate action.
    7. Maintained and monitored databases and spreadsheets.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS