2nd Assistant Manager Resume Samples

Mostly in retail settings, the 2nd Assistant Manager assumes responsibility for assisting the management and leadership of stores and also acts as manager on duty by undertaking a variety of tasks. Common duties seen on the 2nd Assistant Manager Resume are – participating in opening and closing duties, directing staff in day-to-day tasks, ensuring smooth operations, providing customer service, ensuring visual merchandising, and presenting operational standards. Other related duties include training staff members, and participating in the evaluation process.

Some of the common skills relevant to this role include the following – knowledge of general retail practices and procedures; the ability to resolve guest concerns; experience in a specialty retail environment; the ability to read and interpret documents; and mathematical skills. Formal education beyond a degree is not expected. However, relevant experience can be a great substitute for academic studies.

2nd Assistant Manager Resume example

2nd Assistant Manager Resume

Headline : Experienced 2nd Assistant Manager with a passion for people and creating an environment that fosters great customer service. Maintains a positive attitude, creates an atmosphere of friendliness and fun through flexibility and teamwork.

Skills : Lesson Planning, Great customer service, Trains staff, Leadership.

Description :

    1. Opened and closed the store whenever scheduled to work.
    2. Put together the morning opening report from the previous day.
    3. Counted the money in the cash drawer when opening the store to ensure that the amounts are correct and that there is adequate change.
    4. Maintained clean and orderly checkout area.
    5. Greeted customers entering the establishment.
    6. Answered any question about any product the customer may have.
    7. Received payments by cash, checks or credit cards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


2nd Shift Assistant Manager Resume

Summary : Over the last five years, have had the opportunity to grow and develop customer service experience with three fantastic companies.Truly enjoy working with a wide variety of customers to help them discover their needs and then both meet and exceed those needs. Hope to utilize the extensive skill set have developed in new and exciting fields.

Skills : Management, Leadership, Sales, Store floor management.

Description :

    1. Made sure the customers as well as associate are safe or satisfied.
    2. In charged of back door emergency exit and trash dumping.
    3. Instructed associate to perform daily tasks and check behind to make sure duties have been completed by end of shift).
    4. Helped unpack freight, sensor merchandise and put out on sales floor.
    5. Responsible for meeting and trying to exceed current sales and credit application goals daily.
    6. Responsible for closing the store (including collecting end of shift data and recording in appropriate logs, counting down registers and making sure both registers and bank deposit balances for next shift.
    7. Responsible for overseeing returns and exchanges.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates Degree


2nd Assistant Manager (Retail) Resume

Objective : Retail sales professional who excels in fast-paced, deadline-driven environments. Enthusiastic Sales Associate possessing expertise in the retail industry. Dedicated team player. Reliable, punctual and hard working. Excellent time management.

Skills : Retail sales, Store management, Customer service, Sales.

Description :

    1. Received and processed cash and credit payments for in-store purchases.
    2. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
    3. Demonstrated that customers come first by serving them with a sense of urgency.
    4. Maintained friendly and professional customer interactions.
    5. Verified that all merchandising standards were maintained on a daily basis.
    6. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
    7. Maximized store and individual sales via covering hot zones, selling product and maintaining assigned areas.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

2nd Assistant Manager (Customer service) Resume

Headline : Experienced 2nd Assistant Manager, offering eight years of enthusiastic leadership and customer service. Reliable, hard-worker and highly driven to achieve company goals. Seeking to advance career in Management.

Skills : Supervisory, Customer Service, Retail sales, Store management,

Description :

    1. Oversaw store operations including pharmacy, photo lab, receiving, cashiering, point of sale and post office.
    2. Supervised all store employees and vendors.
    3. Reviewed resumes of potential new employees, interviewed and trained.
    4. Provided customer service, handled returns, customer questions and complaints.
    5. Made bi-weekly work schedules as well as daily cashier schedules and work lists.
    6. Attended monthly corporate meetings and relayed company policies and procedures to employees verbally and in written form.
    7. Presented and discussed ideas to improve company policies and procedures at corporate meetings.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Arts

2nd Assistant Store Manager Resume

Objective : To obtain a professional position as 2nd Assistant Manager within an expanding company offering growth potential and an opportunity to utilize Management skills. Very hardworking and customer friendly.

Skills : Customer oriented, Leadership, Sales, Store floor management.

Description :

    1. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
    2. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
    3. Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
    4. Instructed staff on how to handle difficult and complicated sales.
    5. Assigned employees to specific duties.
    6. Enforced safety, health, and security rules for all employees.
    7. Answered customers' questions about merchandise and advise customers on merchandise selection.
    8. Itemized and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Business Management

2nd Assistant Manager / Supervisor Resume

Summary : 2nd Assistant Manager with 4 years in retail sales and management. Customer-oriented customer service representative, successful at troubleshooting and handling customer support issues in a timely manner.

Skills : Sales, Advertising, Machine Operator, Shipping and Receiving.

Description :

    1. Greeted customers entering the store to ascertain what each customer wanted or needed.
    2. Earned management trust by serving as key holder, responsibly opening and closing store.
    3. Politely assisted customers in person and via telephone.
    4. Provided an elevated customer experience to generate a loyal clientele.
    5. Answered customer telephone calls promptly and in an appropriate manner.
    6. Determined customer needs by asking relevant questions and listening actively to the responses.
    7. Maintained established merchandising standards, including window, sales floor and promotional displays.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Freelancer
Education
Education
Diploma

2nd Assistant Manager (Retail) Resume

Summary : Retail merchandiser who is goal-oriented and consistently seeking opportunities for growth and increasing knowledge. Determined to expand knowledge and experience of the retail profession. Highlights POS systems knowledge Shipping and receiving. Friendly and outgoing, and Team-oriented.

Skills : Personnel Management, Order Processors/Scanners, Cash Registers, Inventory Management.

Description :

    1. Greeted customers as they walked in, answered phones, filled out returns and directed them in the direction that they needed to go for a product.
    2. Worked in the Sporting Goods department assisting in Fish and Game sales, gun sales, customer service, setting plan-o-grams and putting away freight.
    3. Maintained the regular use of motorized equipment.
    4. Provided liaison and communication with store personnel accounting for merchandise and control.
    5. Performed duties of sales associate, as well as a PIC (Person in Charge) until promoted to 2nd assistant.
    6. Responsible for balancing and managing all revenue for the given day.
    7. Trained new associates and worked with other management to keep a struggling store afloat.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Management

2nd Assistant Manager Resume

Objective : Seeking an Assistant Passport Support Manager in a client-centered, dynamic work environment. The APSM will manage a diverse team across several departments in support of our Department of State customer.

Skills : Good Communication skills, Supervisory, Sales, Manager.

Description :

    1. Oversaw all operations at the assigned location and ensure excellent performance that meets all requirements and standards.
    2. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
    3. Responsible for daily reporting (see RFP Section F.6. Deliverables) and with input from the Government management staff.
    4. Ensured that each contractor employee signs an acknowledgement of the Passport Internal Controls.
    5. Hired and managed a technically proficient and professionally capable staff throughout the life of the contract.
    6. Provided timely deliverable and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services.
    7. Conducted continuous improvement activities to realize improved service delivery capabilities and performance.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School

2nd Assistant Manager / Consultant Resume

Headline : Possesses a firm commitment to customer service that has been described as second to none by employers. Cash handling accuracy, Time management, Inventory control procedures, Detail-oriented, Loss prevention and Organized Strong communication skills.

Skills : Recruiting, Supervisor, Communications, Forklift Operator, Pallet Jack.

Description :

    1. Responsible for overall fiscal success of 9,000 square foot store.
    2. Assisted customers with selections and home delivery.
    3. Ensured a positive experience for customers by implementation of precision retailing guidelines and proper maintenance of displays.
    4. Recruited sales associates and assistant managers.
    5. Coordinated efficient movement of weekly freight receipts to sales floor.
    6. Responsible for day to day operations, store assets, positive customer service experience.
    7. Took necessary steps to meet and satisfy customer needs and effectively resolve food or service issues.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Arts

2nd Assistant Manager Resume

Headline : Motivated employee with over 10 years of administrative, management, and payroll experience. Currently seeking full time employment with a growing company who will promote based on knowledge and skills.

Skills : Management, Store floor management, Leadership, Customer service.

Description :

    1. Assisted Grocery Manager to be sure daily store operations are in compliance with established policies and procedures.
    2. Welcomed guests and address their needs in polite and professional manner.
    3. Managed sales, grocery staff, and cashiers, to ensure all associates follow the company policies and procedures.
    4. Recruited associates by conducting interviews and evaluating applicants.
    5. Provided support to grocery staff and upper management.
    6. Provided employee training to grocery store staff.
    7. Conducted yearly performance evaluation determining promotions and vacation bonuses for employees.
     
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Diploma