Customer Sales Lead Resume Samples

Description :

1. Open and close cash registers, performing tasks such as counting money, sorting coupons, balancing cash drawers, and making deposits.
2. Compute sales prices, total purchases and receive and process cash or credit payment.
3. Issue receipts, refunds, credits, or change due to customers.
4. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
5. Greet customers entering establishments.
6. Maintain clean and orderly checkout areas.
7. Exchange merchandise for customers and accept returns.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Organized weekly sales reports for the sales department to track product success.
2. Served as key holder, responsible for opening and closing store.
3. Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.
4. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
5. Trained new employees by providing knowledge of specific store tasks and policies.
6. Managed wide variety of customer service and administrative to resolve customer issues quickly and efficiently.
7. Tasks Executed in-season pricing strategies, including promotions and markdowns to reach financial targets.
8. Stocked and rotated inventory regularly.
9. Communicated all store initiatives and promotions to customers generate return business.

Experience

7-10 Years

Level

Management

Education

B.S. In Chemistry

Description :

1. Greet customers and ascertain each customer's desires.
2. Recommend, select, and help locate or obtain merchandise based on customer's request.
3. Compute sales prices, total purchases and receive and process cash or credit payment.
4. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
5. Exchange merchandise for customers and accept returns.
6. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
7. Resolve customer complaints arising from sales or service.
8. Coach staff on handling difficult or complicated transactions.

Experience

2-5 Years

Level

Junior

Education

Mechanical

Description :

1. Counting cash drawers, organizing daily deposits, depositing money at a bank, getting change for registers.
2. Ensuring that the store is clean, well-stocked, and pleasant for customers to have the best experience possible.
3. Accepting shipment, as well as organizing shipments in a backroom and bringing out all possible products to go out to the sales floor.
4. Coaching and working with store associates to ensure Total Customer Experience.
5. Creating personal connections with customers so that they want to return to our location again and again.
6. Checking email throughout the day for any updates from corporate.
7. Working floor-sets for changes to the sales floor to set the store for new themes.
8. Ensuring all walls, tables, and fixtures are set to brand standards.

Experience

7-10 Years

Level

Management

Education

BFA

Description :

1. Supervised up to fifteen sales associates and managed sales floor activities.
2. Maximized store potential by training and coaching sales associates.
3. Ensured team communication and directed merchandise flow while maintaining policies and procedures.
4. Contributed to the store environment that is focused on consistently delivering an exceptional customer service experience.
5. Managed incoming shipments and calculated total units to determine staffing needs.
6. Communicated and managed sales promotions.
7. Ensured the visual standards provided a positive in-store experience.
8. Analyzed and managed daily sales plans with the previous year sales statistics.
9. Opened and closed registers and monitored voicemail and incoming store mail.

Experience

7-10 Years

Level

Management

Education

Marketing

Description :

1. Enforces core values to ensure that the highest level of customer service is being met.
2. Provide outstanding customer service by consistently greeting customers, understanding their needs, recommending products and ultimately executing the sale.
3. Deliver a positive experience by engaging the customer through conversation and service.
4. Meet and exceed personal sales goals.
5. Work productively within the team and takes initiative to work with others toward common, collaborative goals.
6. Assist in ensuring cleanliness and maintenance standards are consistent and provide a safe and clean work environment.
7. Ensure accuracy of Company in-store promotions and merchandise markdowns.
8. Organize shipments, transfers & merchandise as necessary.

Experience

7-10 Years

Level

Management

Education

Certificate

Description :

1. Make sure the sales plan for the day, week, and quarter are met.
2. Train new associates on brand, customer service, and other duties.
3. Demonstrate great customer service to peers for observational and skill growth purposes.
4. Assign day-to-day tasks to associates to make sure the store up to standard guidelines.
5. Coordinate with C0-manager and Store Manager on associate duty progress and sales plan of the day.
6. Take responsibility when managers are away.
7. Ensure shipment paperwork is done on time and ensure shipment is delivered correctly.
8. Make sure all payroll and other daily paperwork are completed.
9. Organize store quarterly meetings for managers and associates.

Experience

7-10 Years

Level

Management

Education

Healthcare Management

Description :

1. Sold a variety of fragrance items for men, women, and children by adhering to the prescribed Bath & Body Works selling structure for such goods.
2. Educated customers about the products and assisted in the related purchases.
3. Maintained and practiced excellent customer service skills.
4. Daily tasks include managing schedules and calendars, overseeing the associates perform their daily duties, posted promotional signs, stocked and rearranged merchandise for appeal, and maintained cleanliness of the workspace.
5. Operated the Point of Sale (POS) register to conduct purchases and processed various types (cash, credit cards, checks, and gift certificates) of payments for the customer transactions.
6. Created customers for life by building a good rapport with each customer.
7. Resolved customer concerns and complaints about the merchandise that was being purchased or returned without involving upper management.
8. Make an offer to the customer by providing different options to them that were satisfactory and pleasing to the store as well.

Experience

5-7 Years

Level

Executive

Education

Associate In Science

Description :

1. Hired as a Customer Sales Lead, which is an assisting Manager to the Store Manager.
2. In charge of the Customer Service aspect, by listening to the messages from customers who took the survey.
3. Opening and closing the stores, running deposits to the bank, counting down the register, and making adjustments to an associate's timesheets.
4. Transferred to a Bath and Body Works in Aurora, Colorado within the same position.
5. Maintain the visual production of the store and set up displays for marketing.
6. Provide guidance and training to new team members; create and maintain employee schedules.
7. Complete daily bookkeeping, make bank deposits and track the store's incoming revenue.

Experience

7-10 Years

Level

Management

Education

Diploma In General

Description :

1. Responsible for overseeing and managing a team of twelve employees.
2. Responsible for developing sales strategy and company sales procedures, training and motivating sales staff and achieving sales targets and revenue goals.
3. Committed to coaching and leading employees to be their best at operational Standards.
4. Execute management direction to improve revenue and financial growth.
5. Responsible for executing and maintaining visual standards according to company directions.
6. Participated in recruiting, hiring, training and associate development process.
7. Proficient with POS and MPOS system.

Experience

2-5 Years

Level

Junior

Education

Bachelor's In Architecture