Patient Navigator Resume Samples

A Patient Navigator will help and guide the patients through the healthcare procedures, systems, and processes. Some of the roles and responsibilities mentioned in the Patient Navigator Resume include – focussing on the patient’s needs, providing information about the treatment and medication procedures, managing appointments of the patient, facilitating communication between the health care providers, patient and family members; managing healthcare records, linking patients to financial resources, and managing the follow-up visits of the patient.

To be a successful Patient Navigator, candidates have to possess these qualifications – a very good understanding and knowledge of health care services and facilities, excellent communication skills, compassionate, relationship builder, maintain knowledge about current disease information and stay tuned with changes in healthcare organizations. There is no specific background or education requirement for this post; however, an associate’s degree in health-related fields will serve the purpose.

Patient Navigator Resume

Headline : Ethical, experienced, and result-focused Patient Navigator Professional holding a Bachelor of Science in Nursing. Proven solid knowledge of health care systems, medical terminologies, and community resources. Demonstrated exceptional track record of providing leadership in diverse cross-functional deadline-driven environments.

Skills : Microsoft Office, Microsoft Excel, Adobe Acrobat, Salesforce, Customer Service, Epic, Epic, Kronos, Public Speaking.

Description :

    1. Maintains a solid customer base through strategic networking and innovative public relations.
    2. Designs and maintains an innovative referral program for health care practitioners and environmental inspector customers.
    3. Co-created a revolutionary new, previously non-existent Patient Navigation department designed to provide effective direct-to-consumer push marketing in a HIPAA compliant.
    4. Recognized for building a strong brand by utilizing strategic connections to include industry leaders and support groups.
    5. Prior to starting the Patient Navigation department, the company opened 1-2 new accounts monthly.
    6. Patient Navigation department's "patient push-market" campaign contributed to 41% of all new accounts of all patients, contacting the Patient Navigation Department.
    7. Responsible for the management of the office, maintaining an efficient and effective production of services within general.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS


Patient Navigator I Resume

Headline : An experienced professional, seeking a position where one could assist coworkers, and help as much as one can to make a better, safer and more efficient department.

Skills : Spanish/English, Team Player, Knowledge Microsoft, Excel, Outlook, Meditech, PowerPoint, ECW, Great Interpersonal Skills.

Description :

    1. Oversee the Hospital Language Assistance Program to assure compliance with state and federal regulations.
    2. Oversee and conduct an annual assessment of the language need in the hospital.
    3. Responsible for the management of the office, maintaining an efficient and effective production of services within general.
    4. Supervises daily clinical and front office operations, and monitors patient satisfaction.
    5. Ensures adherence to practice policies and procedures created by doctors and hospitals.
    6. Responsible for the planning, organization, implementation, and reporting of regular meetings to assure consistent communication among physicians.
    7. Guide patients through the hospital health care system and assist those patients to identify the resource to overcome those needs.
    8. Facilitate interaction and communication with the health care providers and patients, offer education to hospital staff about the hospital's resources.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MPA


Patient Navigator-Temp Resume

Objective : Seeking employment with the Department of Education where one can develop as an educator as one pursues teaching credentials.

Skills : Microsoft Office, Documentation, Typing 45 wpm.

Description :

    1. Responsible for practicing HIPPA and confidentiality practices as well as follow and practice HELP/PSI's Company Policy.
    2. Complete Assessments and Develop care plans to prioritize goals, and identify strategies to achieve goals for each client.
    3. Update plans at specified intervals when client goals are completed as well as annual reassessments.
    4. Participate in integrated care efforts with all providers known to the client to monitor, track and follow -up with the client's treatment plan.
    5. Maintain detailed, accurate and timely case notes including filing.
    6. Ensure the client's insurance information is updated and verified monthly.
    7. Responsible for field visits pertaining to locating disengaged clients, outreach, harm reduction, doctor visits, home visits, and HRA visits in order to keep the client engaged, 
    8. Assess ongoing emerging needs and promote positive health outcomes in the performance of Care Coordination.
    9. Assist clients with locating permanent housing, responsible for submitting and completing HRA 2010E Housing applications.
    10. Assist with receiving benefits and other resources pertaining to the client.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BHS

Patient Navigator I Resume

Summary : Patient Navigator with a lifelong commitment to serving people in need experience in the housing, social services, and pharmaceutical industries eager to be a fully contributing member of a high-quality team Office Management/Administration.

Skills : MS Word, MS Office, MS Excel, MS Project, MS Outlook, Bilingual.

Description :

    1. Schedule intake/interview for admission to the program.
    2. Provided culturally competent maternal and child health advocacy and support services for women of childbearing age and pregnant women.
    3. Assisted clients with the search of health care providers and other social service providers in the community such as WIC, home visiting, early childcare, and education.
    4. Arranging transportation and childcare, accompanying patients to prenatal/specialist visits and other associated tasks.
    5. Provided clients with appropriate referrals for prenatal care and other health care assistance, referrals and information on available community resources.
    6. Assisted clients in making doctor's appointments and other needs including help with the financial resources.
    7. Kept files, prepared and maintained reports for a caseload of 65 clients.
    8. Prepared weekly and monthly reports for the immediate supervisor and program director.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Patient Navigator II Resume

Objective : 4 years of experience in customer service, Coordinated health fairs alongside health professionals on campuses and businesses to discuss and bring awareness on contemporary health issues. Complied with HIPAA policies in a clinical setting, ensuring privacy and dependency of the organization. Familiarized with medical insurance policies and requirements for procedures of various types.

Skills : Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Bilingual English And Spanish.

Description :

    1. Utilized a proprietary system, to document patient data used for pharmaceutical claims processing.
    2. Functioned as the liaison between vendors, physician offices and patients for prescription approval.
    3. Assisted chronically and critically-ill patients to have pharmaceutical claims successfully approved.
    4. Responsible for on-going case assignments, often involving life-sustaining therapies.
    5. Managed individual cases and served as a comprehensive resource to patients, physicians, manufacturer representatives, and other healthcare professionals.
    6. Provided the highest level of reimbursement research/verifications that must be met in order to insulate all parties from unforeseen financial obligations/ risks.
    7. Researched coverage for products by contacting insurers, maintained a database of patient data (insurance and physician information) to communicate with these groups.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certification

Junior Patient Navigator Resume

Headline : 7 years of experience with customer service, 5 years of patient navigation experience, team player, people orientated and self-motivated individual seeking to obtain employment.

Skills : Microsoft Office, Quickbooks, Multi-Line Phone System, Typing, Bookkeeping, Customer Service, Event Planning, Human Resources, Lotus Notes, Lawson, Excel, Quality Assurance, Accounts Payable, Patient Education, Notary Public, Receptionist.

Description :

    1. Assisted patients with abnormal pap test results by navigating the health care system, making appointments, following up with the patient to ensure that the appointment was held.
    2. Collected results of follow-up appointments with OB/GYN office for health department staff, as a part of the University Cervical Cancer awareness grant.
    3. Collected survey responses of 4 additional Patient Navigators.
    4. Attended Grantsmanship training in 2009 assisted in grant writing for Diabetes Coalition at Health Department.
    5. Worked with other cervical cancer groups to promote cervical cancer awareness and HPV vaccines.
    6. Assisted with special events such as Ladies Day and Diabetes Awareness events.
    7. Provided the highest level of reimbursement research/verifications that must be met in order to insulate all parties from unforeseen financial obligations/ risks.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Sr. Patient Navigator Resume

Headline : A skilled medical assistant with sound knowledge of technical support, medical duties, and other skills necessary to complete tasks. Having excellent communication skills and very good customer service knowledge.

Skills : Medical Reception , Customer Service, Medical Assistant.

Description :

    1. Data entry of patients who've been prescreened in the Emergency room.
    2. Connecting the Social Worker to patients who screened positive to the SBIRT prescreen questions in the ER.
    3. Assist with creating patient charts, make reminder calls to patients with appointments, and appropriately clean and sanitize work areas.
    4. Learn new things in regards to providing information to patients who are not sure what to do or who to contact for health issues.
    5. Provide patients with the proper information and help when it came to alcohol and substance usage.
    6. Assisted with special events such as Ladies Day and Diabetes Awareness events.
    7. Provided the highest level of reimbursement research/verifications that must be met in order to insulate all parties from unforeseen financial obligations/ risks.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate

Patient Navigator-Part Time Resume

Objective : Seeking to obtain a challenging position with a company, utilizing acquired knowledge and experience while gaining an opportunity for professional growth and advancement.

Skills : Administration, Coordination, Creating And Implementing Treatment Plans. Basic Office Management Skills. Effective Listening And Communication Skills.

Description :

    1. Identify resources within the community to better serve patients in overall care.
    2. Aid patients with prescription assistance programs by completing the necessary documentation needed for patient enrollment.
    3. Interpreting for doctors and/or patients with language barriers to help maintain effective patient-doctor communication.
    4. Acquiring insurance pre-authorizations for patients in order to provide a smooth transition between different levels of patient care.
    5. Scheduling appointments and linking patients to different areas of care not available at the health center.
    6. Establish positive rapport with patients by educating and encouraging patients to take an active role in their health care.
    7. Trained to determine presumptive eligibility for pregnant women and children under 19 for Medicaid services.
    8. Assist patients with billing inquiries or service concerns by properly directing them to the correct departments.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
MS

Executive Patient Navigator Resume

Objective : A highly motivated individual capable of prioritizing and completing multiple tasks simultaneously. Able to work with diverse internal and external customers. Confident and poised in interactions with individuals at all levels.

Skills : Insurance Verification, MS Office, Typing, Excellent Communication.

Description :

    1. Initiated contact with women newly diagnosed with HIV on the Hospital Campus and community partners to establish rapport and assist with linkage to care.
    2. Performed outreach efforts via home visits as necessary to provide support and to assist with overcoming barriers.
    3. Demonstrated high-quality customer service including accompanying women through their first visit to the Core Clinic setting.
    4. Oriented patients to clinic services, placed reminder phone calls to patients regarding their upcoming scheduled appointments.
    5. Participated with all team members, and made significant contributions to project team meetings, goals and processes.
    6. Advocated on behalf of patients to assure appropriateness of services and client compliance.
    7. Linked patients to necessary entities to address their personal needs e.g.housing, transportation, legal and benefits.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Patient Navigator-Temp Resume

Headline : As a seasoned professional looking for full-time employment. Having started in the file room early, since worked in billing, customer service, accounting, collections, and appeals adjusting accounts through in house allowances in both hospital billing offices as well as regional patient call centers.

Skills : Microsoft Office, Data Entry, Typing.

Description :

    1. Screened and scheduled appointments for individuals to apply for available health coverage, nutrition programs, and other community resources.
    2. Make patient follow-up calls and monitor the progress of patients through the system for the purpose of measuring outcomes.
    3. Help link individuals to primary care physicians within their selected health plans.
    4. Referring individuals to other health-related programs as needed.
    5. Maintain and grow a database of participating community health care provider partners by zip code, patient eligibility, languages are spoken, and hours of operation.
    6. Reassess and alter the plan as necessary Act as a liaison between the service providers and advocate for the patient.
    7. Regularly review the patient's progress toward goals Keep detailed records of every case.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS

Patient Navigator III Resume

Summary : A professional seeking career where one will get the opportunity to utilize considerable experience in Administrative Health Care, Office Management, Office Assistant, Health Insurance, and Customer Service. To obtain further educational skills and possible advancement.

Skills : EMR Software Proficient, MediSoft Software Proficient.

Description :

    1. Receive referrals from providers, patient care coordinators and discharge planners.
    2. Assist the team in educating the patient and family and assist patients with external resources.
    3. Schedule, reschedule and communicate with patients or patients' families in a timely manner.
    4. Coordinate pre-admission testing requirements with clinic personnel and patient.
    5. Enter all referral, hospital, outpatient, and DME and other patient specialty health service authorizations into two computer systems.
    6. Receive consult reports maintains documentation, and routes to the appropriate physician promptly.
    7. Assist other offices with completing referrals via remote login.
    8. Assisted patients with specialty healthcare, and making sure they receive referrals.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
HS

Associate Patient Navigator Resume

Summary : An energetic, efficient, and conscientious professional with extensive experience in healthcare. Profound in identifying problems and inconsistencies, making recommendations for prompt resolutions, process commercial and patient claims, resolves and researches correspondence, and concerns from payers and patients.

Skills : Vital signs, EKG's, Pharmacology, Venipuncture, Ear & Eye Lavage, CPR, Injections, Finger Sticks, Bandaging, Asepsis & Infection, Lab procedures, Sterile Tray Set up control, Autoclave, NextGen EMR, MD Connection, SalesForce, ICD-9 Coding, IDX, Flowcast.

Description :

    1. Creates a stress-free environment so that providers can ensure tasks will be completed and delegated appropriately for a win-win situation for all parties involved.
    2. Able to process referral with a less than 10% error rating, recognize effective methods for communication between patients and all physicians.
    3. Contact patients for demographic info, insurance verification, and any missing information needed for specialists.
    4. Interact with any professional representative throughout the clinic (pharmacy reps, diagnostic techs, & pharmacist) Extensive and eager to research & problem solve.
    5. Receive consult reports maintains documentation, and routes to the appropriate physician promptly.
    6. Assist other offices with completing referrals via remote login.
    7. Assisted patients with specialty healthcare, and making sure they receive referrals.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BHS

Patient Navigator Resume

Summary : A highly motivated individual capable of prioritizing and completing multiple tasks simultaneously. Able to work with diverse internal and external customers. Confident and poised in interactions with individuals at all levels.

Skills : Family Services, Computer Savvy, Bilingual Spanish, Casework Family.

Description :

    1. Coordinate medical appointments and ancillary services for patients and remind patients of appointments.
    2. Proved referrals to patients and connects patients to community, health and social support resources.
    3. Follow up with patients to endure they received the care and services they need.
    4. Maintain appropriate documentation of patient contact, referrals, and services provided.
    5. Worked with individuals and organizations to provide resources and solutions for clients.
    6. Provided translation services between clients and the organization.
    7. Managed and tracked large amounts of information such as profiles, appointments, and interactions.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MBA