The role of a Physician Liaison is very crucial in the ever-changing landscape of the medicine world. These Liaisons develop a relationship with Physicians and facilitate beneficial referring practices for patients and healthcare companies. Some of the core responsibilities mentioned in the Physician Liaison Resume include – prospecting with local physicians to enhance the number of patients for the particular healthcare facility, generating revenue for the hospital by maintaining steady patient flow, managing relationships with physicians and healthcare leaders, developing new client account and maintaining existing accounts; arranging and leading PR and awareness campaigns.
Background requirements involve these – complete awareness about healthcare systems, staying abreast with latest trends in the field, strong experience in marketing outreach, outstanding professional appearance, public speaking skills, willingness to travel and proficiency with certain computer software. Education requirements vary for this occupation, but it is common to see among job applicants a degree in Sales, Marketing or Healthcare administration.
Objective : Creative problem solver with the ability to maximize production through effective communication. An exceptional leader with well-developed presentation skills, expertise in analyzing presented data for functional use and ability to establish and maintain professional relationships.
Skills : Results-Driven, Dynamic and Flexible Professional.
Description :
Identify target markets in accordance with organizational strategy utilizing familiarity with hospital operations and existing reporting, tools and dashboards.
Evaluate and interpret market utilization data and market demographics, including market share data for primary or secondary facility service lines.
Interpret current physician referral patterns, trends, and financial margins, ensuring that sales resources are optimized.
Develop sales and retention strategies for target markets and facility service lines.
Conduct pre and post-call planning maintaining and utilizing the CRM system.
Sales Leadership/ Business Development/ Relationship Management Facilitate the retention of the physician, referring to hospital and community relationships.
Complete face-to-face sales meetings with physicians, schedulers, practice managers, and medical staff from referring hospitals to ensure understanding.
Effectively manage the territory, conducting office visits to include: Education on services offered, enhancement and new advances.
Experience
2-5 Years
Level
Junior
Education
BA
Physician Liaison I Resume
Summary : Physician Liaison with 18+ years of experience in the multi-unit hospital system. Accomplished in analyzing referral data, policy development and implementing strategic initiatives. Partnered successfully with individuals at all levels and functions using strengths in communication, problem-solving, flexibility, and follow-through.
Skills : Microsoft Office, Computers, Customer Service, Multi-Line Phone System, Receptionist, Data Entry, Office Manager, Microsoft Word, Medical Terminology, Spanish, Clerical, Insurance Verification, Scan Documents, Fax, Schedule Appointments, Medical Records, Referrals.
Description :
Partnered with over 500 physicians at 3 hospitals to resolve problems, increase referrals and exceed patient expectations.
Increased referral volumes at the system's 3 hospitals by cultivating relationships with key physicians, office staff, and hospital administration.
Resolved problems identified by physicians and office staff by performing root cause analysis and escalating problems so stakeholders could solve them.
Played an important role in increasing net revenue of $300K by analyzing referral data and implemented strategic initiatives for Pediatric Subspecialists.
Advanced physicians' understanding of new hospital policies and procedures by providing accurate and timely information to physicians regarding policy development.
Contributed to the exceptional physician and patient satisfaction by partnering with key leaders within the healthcare system to provide quality service.
Identified physician recruitment opportunity that brought in, to date, over $2.5M in hospital fees from newly hired physicians.
Experience
10+ Years
Level
Senior
Education
BS
Physician Liaison-Temp Resume
Summary : An enthusiastic, creative, and passionate person. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments.
Skills : Microsoft Office Suite, Business Management, Business Development, Marketing, Advertising, Sales, Salesforce, Sales Management, Coaching, Training & Development.
Description :
Developed a physician referral program from its creation at Hospitals for Children-Shreveport to help more children benefit from the hospital's specialties.
Directs, supervises and supports the analysis of referral and market data to identify potential opportunities to increase referral levels.
Supervises the referral program to maximize potential, efficiency and effectiveness of the activities, roles, and responsibilities.
Provides training, orientation, coaching, and advice for the referral team.
Identified as one of the top 2 hospitals in the SHC system (20 hospitals) for a physician referral.
Shared best practices with other SHC hospitals to encourage a similar positive growth trend in their market.
Increased physician referrals by 51% since initiating the program in 2012 which resulted in thousands of children receiving specialized orthopedic and cleft lip and palate care.
Provides marketing plans and analysis and for strategic planning and business plans for the Hospital organization.
Experience
10+ Years
Level
Senior
Education
BS
Physician Liaison II Resume
Summary : Results-driven, dynamic and flexible Professional with over 20 years of Sales (6 of that B2B) and Consulting experience in the medical field. With passion for detail and a love for customer/patient satisfaction and retention, projects are finished on time and with accuracy. Proven leadership, negotiation and problem-solving abilities.
Skills : Microsoft Office, Excellent Communication, Interpersonal, Motivational, and Presentation Skills.
Description :
Troubleshoot any issues our referring physicians may have and create solutions to any and all situations.
Provide lunches to new offices and existing to promote our multiple services including radiation therapy and to sell our multi-specialty practice to referring and new physicians.
Instrumental in recruiting 5 physician group practices to join our facility in the last year.
Meet twice a month with the marketing director and marketing team to brainstorm.
Create new and innovative ideas to further promote our services this includes highlighting our website.
Creating a patient-friendly site that enables patients to make appointments online as well as educate patients on all of our modalities etc.
Enhanced internal processes and operations resulting in doubling the patient flow.
Experience
10+ Years
Level
Senior
Education
Diploma
Physician Liaison-Manager Resume
Objective : Seeking to obtain a career that utilizes skills in Management, Business Management Degree, and work experience. Assist others to develop and grow according to the procedure. Work in an environment that allows accomplishing the required tasks to meet and exceed personal goals.
Skills : Communication, Relationship Building, Medical Sales, Hospital Sales.
Description :
Secured contracts through informative and educational sales presentations outlining.
Align business needs with relevant products and technologies based on meaningful engagements that explore the use of the appliance.
Coordinate and actively participate in four sales exhibits and trade-shows per year serving 500 to 3500+ attendees.
Increased sales from five appliances per month to 18-20 per month with follow up strategies that promote an investment sales process and bring value to every call.
Secure two lunch and learns per week by readily identifying and targeting decision-makers and essential wins with value-added information that drives opportunities forward.
Display a commitment and great persistence in establishing a cadence of doctor calls, consistently expanding the client base through 8-10 calls per day.
Meet with physicians to discuss the needs of each patient in order to provide treatment.
Experience
2-5 Years
Level
Junior
Education
BA
Associate Physician Liaison Resume
Summary : A hard-working individual seeking a position in marketing where one can build on a versatile skill set to contribute to the profitability of the company. Determined and goal-oriented, administrative work experience with human resources and marketing has allowed gaining excellent communication skills and a strong customer focus.
Skills : Customer Service Training, Sales Training. Computer Skills.
Description :
Cultivate referrals in primary service lines by calling on potential referral sources including physicians, hospitals, and community.
Collaborate with "gatekeepers" in each setting, presenting the service line highlights and benefits of referring to Beacon's service providers in primary markets.
Disseminate additional non-primary service line information to referral sources in secondary markets.
Analyze referral data through system reports, Evariant database, and report to the VP of Business Development.
Produce a weekly Dashboard that documents market intelligence, system themes, and referral highlights for the Executive Leadership Team.
Participate in service line educational events for physicians and referral sources.
Promote hospital system themes to the community.
Represent primary service lines including Pediatric Specialties, Memorial Children's Hospital, OBGYN and most recently Cardiology and Oncology throughout Health System.
Experience
7-10 Years
Level
Management
Education
BS
Physician Liaison-Part Time Resume
Summary : Creative, dependable, and energetic candidate with 7 years of experience in account management and marketing. Detail-oriented and dedicated to producing quality work. Strong work ethic with eagerness to learn and make significant contributions to the company and client goals. Well-organized to handle multiple projects and enjoys working with others.
Skills : Microsoft Office, Typing, Communication Skills.
Description :
Promoted hospital services to both physicians and members of the community through the use of informational pamphlets and other pieces, meetings, and community events.
Increased the number of CT Scans by 20%, Mammograms by 13% and Stress Tests by 24% between 2008 and 2009.
Increased the number of Total Joint Replacement Procedures by 38% between 2009 and 2010 and started up Urologist who surpassed the predicted budget by 56% in 2010.
Established relationships with physicians and other members of the medical community to keep communication open and investigate/resolve issues in a timely manner.
Created and published a bi-weekly newsletter for consistent hospital and industry communication to physicians.
Conducted annual physician satisfaction survey and worked with managers to create and implement action plans.
Organized annual food drive to benefit the community, Thanksgiving employee meal, recruited donors for the quarterly blood drive and various other activities.
Experience
7-10 Years
Level
Management
Education
BS
Physician Liaison I Resume
Headline : Results-driven Sales Professional with excellent interpersonal skills. Adept at managing customer/patient expectations and multiple projects simultaneously. Exceptional client and vendor relationship management skills with experience in negotiations, conflict resolution, identifying key decision-makers and business to business sales.
Skills : CRM Programs, SalesForce and NextGen.
Description :
Developed and managed the relationships with targeted physicians in private practices, medical group practices, new medical offices, and other referral sources.
Developed sales strategies, promotions, and leave-behinds for target audiences.
Maintained image in the community as leading-edge experts.
Planned, implemented and coordinated events, including logistics, transportation, and housing.
Maintained the websites, created original written and graphic content for three specialty websites for the practice.
Represented practice at fundraising events, seminars, health fairs, lunch and learns and other marketing events.
Built patient testimonials for general and bariatric surgeons for website and marketing material.
Experience
5-7 Years
Level
Executive
Education
BA
Assistant Physician Liaison Resume
Objective : Extremely motivated, well organized medical professional with over 15 years of experience in healthcare who effectively meets strict deadlines and challenging tasks with a positive attitude. Highly experienced in investigating and resolving issues related to patient care. The reliable administrator of all office functions in a medical practice with a special focus on small details and a passion for marketing.
Skills : Customer Service, CRM, B2B sales, Retail Sales, Microsoft Office, Performance Management, Business Development, Problem Solving Skills, Organizational Skills.
Description :
Responsible for increasing referrals by educating and updating physicians, medical office personnel and other healthcare entities.
Maintained a good rapport with physicians, physician office staff, and referral coordinators to promote appropriate referrals.
Followed up with providers to communicate the beneficial outcomes for the patients that they referred.
Planned special events and developed communication materials as needed to meet with physicians, referral coordinators, and decision-makers at healthcare practices.
Provided a weekly activity report to management that described the objectives for the upcoming week and the progress/barriers from the prior week.
Maintained a physician referral and lead tracking spreadsheet along with contact information.
Participated in the development of department specific marketing materials.
Experience
2-5 Years
Level
Junior
Education
Diploma
Physician Liaison II Resume
Objective : Dynamic, results-oriented professional with over 15 years of sales, marketing, and recruiting experience. Advanced expertise in prospecting, customer relationship management, sales cycle management, and sales-closing principles. Solid track record of increasing sales, market share and profitability; and in establishing a lasting presence, identifying growth opportunities, and initiating strong business alliances.
Develop and implement sales and marketing strategies to achieve annual territory growth goals.
Persuasively presented clinical data and third party support information.
Assist in sales and marketing of services to potential customers, directly to clients by phone and face-to-face through in-home consultations.
Implemented new marketing efforts, increasing referral sources by 50%.
Met and exceeded monthly referral quotas by a minimum of 30% in a territory with very little market share.
Built an excellent rapport with referral coordinators to maximize sales performance.
Visiting and arranging local meetings, appointments, presentations, with potential referral sources to develop new business relationships and referral networks.
Maintained and fostered relationships with current Medical Directors or potential Medical Directors.
Experience
0-2 Years
Level
Entry Level
Education
BBM
Lead Physician Liaison Resume
Summary : A solutions-focused professional that is driven to increase business value and build long-lasting relationships. Quick adaptation to dynamic environments and a mindset of continuous improvement are strong traits ingrained in being.
Skills : Microsoft Office, Adobe InDesign.
Description :
Responsible for developing relationships with physicians in order to facilitate beneficial referring practices for patients.
Developed ways to consolidate and increase referrals, implement strategies for receiving referrals, and create reports on referral generation by a physician.
Develop new physician accounts, maintain existing accounts and develop long term relationships with current and prospective physicians.
Responsible for building relationships with physicians and other health care leaders achieving sales growth.
Design and oversee the production of marketing and advertising materials.
Responsible for all activities designated to increase patient referrals and enhance relationships with referral sources.
Establish and maintain effective working relationships/referral sources with LTC, SNF, Hospitals, Physician Offices, and any other potential referral sources.
Experience
10+ Years
Level
Senior
Education
BS
Sr. Physician Liaison Resume
Objective : An experienced professional with a proven track record of success in leading and building business opportunities and marketing strategies to maximize growth and profitability. Exceptional analytical, planning, managerial and negotiation skills. Collaborative and inclusive; expert at building strong teams and developing employee talent. Adept in all areas of operations aligns sales and operations, streamlines complex processes to generate consistent profitability gains by shifting paradigms.
Skills : Excellent Communication & Interpersonal Skills, Typing, Data Entry.
Description :
Oversaw the recruitment of physicians to refer patients and utilize services offered by the Hospital.
Lead efforts to recruit physician practices to lease space in the medical plazas on the hospital campus.
Cultivated and maintained relationships with physicians through regular office visits.
Teamed with upper management to implement effective strategies to better meet physician needs.
Directed operations of the Medical Library and Medical Staff Office, including planning budgets and generating monthly and annual Department Operations Reports with statistics.
Assisted in coordinating medical staff luncheons and dinners for Continuing Medical Education credit
Developed and built referral base by utilizing organized call planning, existing relationships and understanding and addressing customer's needs.
Trained healthcare professionals and patients on the use of diagnostic testing devices to improve compliance and usage.
Coordinated sleep awareness seminars and educational programs to inform the community on the importance of sleep.
Experience
2-5 Years
Level
Junior
Education
MSW
Physician Liaison-Administrator Resume
Headline : Seeking to obtain a position within a profitable company that rewards success and offers the development of current skills for career growth.
Skills : Data Entry, MS Office, Typing 50 WPM.
Description :
Responsible for selling Regional Healthcare Home Health and Hospice in an assigned territory.
Initiating and maintaining professional contacts with existing and potential referral sources including health facilities, community organizations, and institutions.
Educate, establish, maintain and develop business relationships with physicians and staff and potential referral sources.
Coordinate activities of referral sources and agencies to ensure continuity of care.
Obtain or deliver written physicians' orders for signature.
Facilitate the transition of patients from the institution setting to the home.
Created and re-designed educational and marketing promotional materials to facilitate the referral process.
Experience
5-7 Years
Level
Executive
Education
CRM
Physician Liaison Resume
Objective : Results-driven Talent Management Professional with proven ability to design, mentor, and motivate a comprehensive recruitment team. Recognized for the ability to build credibility through effective, sustainable relationships with physicians, peers, business partners, and staff.
Skills : Excellent Communication & Management Skills.
Description :
Monitored and promoted physician satisfaction with hospital service.
Built knowledge and understanding of hospital service lines with local and regional medical staff and line directors.
Monitored service line performance, identified strengths and weaknesses, and developed business plans with service line directors.
Assisted in physician practice acquisitions and contract negotiations.
Developed a physician recruitment program and successfully recruited 27 physicians over a two-year period.
Prepared and maintained an annual budget for marketing & recruitment programs.
Developed and planned CME programs for regional physicians.
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