A Mortgage Officer helps clients find appropriate mortgage loan products. Working in banks and other lending institutions, these professionals carry out the following tasks as mentioned on the Mortgage Officer Resume – collecting financial information, evaluating creditworthiness and eligibility for obtaining a mortgage loan, interviewing clients, guiding clients through mortgage loan options, preparing and submitting mortgage loan applications, informing clients about loan approval or rejection, helping solve problems with applications, researching new mortgage loan policies, ensuring compliance with privacy laws and confidentiality policies.
Those seeking this job role must mention on the resume the following skills and abilities – working knowledge of mortgage loan computer software, the ability to handle confidential information, great mathematical and analytical skills, attention to detail, and a valid license. A degree in finance or business is commonplace among job applicants.
Headline : Mortgage Officer Professional with proven leadership, sales, training, and project success. Self-starter and highly productive team member motivated by providing quality customer service, strengthening team members, and meeting goals in timely matter every time. Relied upon for de-escalating difficult customer situations.
Skills : Microsoft Word, Excel, Power Point, Outlook, Profit 21, People soft, CNA.
Description :
Recruited by Management at Wells Fargo, due to my strong relationships with Realtors and Builders in the region.
Counselled customers, take applications, conducted preliminary underwriting reviews, and submitted loan applications to processing and underwriting for approval.
Provided cash management proposals to customers.
Proactively solicited mortgage loan business and conducted sales-related activities in order to meet specific loan volume origination goals.
Planned marketing strategies and supported $25M in mortgage closings annually.
Supplied front line contact and support for customers and realtors to ensure that documents required for processing, underwriting, and closing were secured in a timely manner.
Kept current on lending rules and regulations, and gained knowledge of pricing and underwriting requirements.
Experience
5-7 Years
Level
Executive
Education
BS
Mortgage Officer Resume
Headline : To obtain a Mortgage Officer position where I will be able to showcase my processing, operations and management knowledge, within a financial based organisation, to increase growth and customer satisfaction within.
Skills : Health Information, Human Services, CNA, Accounting.
Description :
Provided loan servicing support and customer service.
Complied with all Bank guidelines & policies in regards to lending.
Complied with all state and federal compliance requirements.
Tracked and reported all policy exceptions.
Knowledged of IDM EasyLender, Xetus & Calyx Point loan processing software.
Prepared secured real estate loan closing documents through EasyLender.
Ordered & tracked all vendor services associated with secured real estate & commercial loans.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Mortgage Officer Resume
Objective : As a Mortgage Officer, responsible for Developing marketing collateral materials with the team, Developing, maintaining, and updating underwriting guidelines, Developing pricing strategies to meet revenue goals, Performing due diligence on mortgage brokers.
Skills : Microsoft Office, Reconciliations.
Description :
Analysed real estate contracts, appraisals, insurance policies, and title policies.
Verified all contracts and title work were correct and made sure all conditions were satisfied.
Sought out and assisted borrowers in acquiring loans.
Assessed the borrowers' circumstances including the assessment of credit history and affordability of the home.
Assessed the final appraisal (FNMA Form 1004) to determine whether the Loan To Value was within the specific loan program the customer chose.
This also includes assessing the comparable homes the appraiser used to determine the value in order to determine the value for the home was justified.
Assessed the lending regulations and market reactions in order to anticipate market interest rates, thus helping borrowers obtain the best rate.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Mortgage Officer Resume
Objective : Experienced, customer oriented, goal driven agent with extensive background in the banking industry in numerous lines of business. In depth knowledge and experience in both front-end and back-end secured and non-secured lending, cash handling and balancing. Investment trading and loan advancing.
Skills : PIAA High School Official For Basketball, Softball And Football.
Description :
Analyzed credit reports, income documents, and asset statements to assess borrower risk and loan qualification.
Worked with 20+ lenders to process loans by procuring documentation including income and asset statements, 1003 loan applications, Truth In Lending statements, other necessary disclosures, appraisals, and title work.
Structured conforming as well as non-conforming loans, and determined interest rates and fees.
Coordinated closings with borrowers, real estate agents, and title company officers.
Exceeded monthly loan origination goals set by management.
Managed 10+ Loan Originators and assisted in company marketing and advertising.
Produced and managed pipeline reports to keep clients and manager informed of loan progress.
Experience
2-5 Years
Level
Executive
Education
BA In Juries Doctor
Mortgage Officer Resume
Objective : Mortgage Officer Professional offering versatile office skills and proficiency in a variety of programs. A strong planner and problem solver who readily adapts to change, and exceeds expectations. Also able to juggle multiple tasks and meet tight deadlines without compromising quality. Maintained a formal relationship with clients and communicated via email.
Skills : Microsoft Office, SAP.
Description :
Originated loans for Wells Fargo Home Mortgage, follow guidelines and provide excellent customer service.
Developed relationships with real estate professionals, builders, and other business referral sources.
Developed knowledge of company products, policies and procedures, and underwriting requirements.
Understood real estate appraisals, title reports, and real estate transactions Inform prospective and existing customers of WFHM programs, rates, policies, underwriting requirements, and loan procedures.
Analysed detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk.
Received customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in.
Developed and maintained a high degree of visibility for WFHM in the marketplace.
Experience
0-2 Years
Level
Entry Level
Education
Business And Economics
Mortgage Officer Resume
Summary : Over 30 years of sales experience with 14 years in retail management, 19 years as an elected or appointed government official have also provided me with strong customer service principles by solving conflicts using reason, common sense, and policy to remedy agreeable solutions.
Able to partner with four to eight Green Bay area Chase Bank branches that I covered to help meet or exceed their loan production goals by originating first and second mortgages and by setting the appropriate customer and source expectations.
Coached the personal bankers on methods of customer profiling to find and met the needs of our clients, I created long term relationships by offering options that meet the needs and are in the best interest of our clients.
Drived a sale effort for a team of up to 13 Chase Personal Bankers, who focus on branch customer leads, I have been able to educate the customer, complete their application process for mortgage loans, including follow up for documentation, while keeping all parties informed as to the status of application.
Promoted Chase mortgage products, I have successfully marketed to special interest groups such as numerous AFL-CIO Unions and Military Reservist.
Increased mortgage loan portfolio over 25% by developing business contacts and attracting new mortgage customers.
Consistently exceeded sales objectives as a top performer.
Objective : Over the past year I have assisted my branch staff reach individual and branch goals for customer satisfaction and productivity. As a banker I helped my customers as a Licensed Personal Banker for Chase. Ability to utilize the problem solving skills I developed as a Loan Officer for seven years helps to create real solutions for my clients by listening to their needs and wants, providing them with multiple options for the financial needs while cross selling other services of the bank.
Skills : Financial Skills, Problem Solving Skills, MS Office.
Description :
Successfully developed new business through a nationwide inbound call center.
Analysed each customer scenario therefore saving the customer as much money as possible by offering the best advice for each individual client's situation.
Experienced in Conventional, FHA, and USDA home loan programs as well as real estate contracts, insurance policies, and title policies.
Reviewed vendor billing and prepare for accounts payable.
Provided timely, courteous and knowledgeable response to information requests.
Screened and transferred calls; and verbally communicate detailed.
Working with new and existing customers to originate residential mortgage loan products, with a focus on construction lending.
Experience
2-5 Years
Level
Executive
Education
B.S. In Business Administration
Mortgage Officer Resume
Summary : Looking for employment with a company that will allow me to utilise my qualifications while continuing my education. I am a hard working team player with strong accounting, customer service skills and detail oriented. I am also a strong independent performer.
Skills : Microsoft Outlook, Microsoft Word, Selling, Supervision, Customer Service, Team Player, Listening, Problem Solving, Problem Solving.
Description :
Contacted home owners that had recently compared mortgage rates and discussed possible refinance options with them.
Designed mortgage packages for new home owners.
Used In order to Sell a mortgage/loan to a homeowner a very high level of trust needs to be developed quickly.
Developed Mortgage Loans through Inbound Call Center.
Discussed what kind of loan was available or how we might structure the loan to help them most.
Reviewed mortgage application documents for accuracy.
Conducted thorough risk analysis on every loan.
Experience
10+ Years
Level
Senior
Education
Diploma
Mortgage Officer Resume
Objective : Mortgage Officer professional with over twenty-five years experience in sales, marketing, management and knowledge and experience with numerous commercial and proprietary computer business systems. Highly skilled in information gathering, troubleshooting, quality control and compliance.
Skills : Quick books, Microsoft Office, Customer Service, Management, Bookkeeping.
Description :
Developed marketing plan to originate residential mortgage loans.
Determined appropriate loan program based on credit score, credit history, income.
Followed underwriting guidelines and company policies to ensure quality loans are originated.
Researched customer credit history to identify the most promising borrowers for loans.
Conducted credit reviews to ensure that loan terms are appropriate for the customer.
Coordinated with lenders and mortgage specialists to process loan applications.
Assessed borrowers financial situation and capacity to repay.
Experience
2-5 Years
Level
Executive
Education
MS In Finance
Mortgage Officer Resume
Objective : Seeking a Mortgage Officer position in a company that understands that integrity is key to profitable sales growth, and that long term relationships are vital to success.
Skills : Sales And Management Specialist. Developer Of Mentor And Training Programs.
Description :
Gathered customer information from leads and contact prospects with the purpose of securing meetings.
Coordinated efforts with customer service team to ensure that all questions are answered in a timely manner.
Managed all social media accounts for the company.
Compiled and sent monthly reports to management on all activities in order to meet goals for each month.
Worked closely with management to set up marketing campaigns.
Attended meetings and training sessions with other departments as needed.
Prepared presentations on various topics related to the company's business so that they can be shared internally.
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