Patient Access Coordinator Resume Samples

The Patient Access Coordinator takes the responsibility of enrolling new patients and provides information about the facility and policies to the patients. Duties included in the Patient Access Coordinator Resume falls nothing short of these – collecting and compiling information from patients, handling insurance documentation work, arranging multiple requests and priorities, notifying patients about the hospital rules, obtaining appropriate signatures, processing and tracking patient care and handling all other duties as assigned.

Strongest resumes are the ones that highlight qualifications such as – strong people skills, fast typing skills, proficiency with relevant database and software, knowledge of medical insurance and clinical terminologies, efficient telephone demeanor, and the ability to comply with confidentiality laws in protecting the privacy of the patients. An Associate’s degree in Business Administration or hospital administration is commonplace among job applicants.

Patient Access Coordinator Resume

Headline : Seeking an experienced position with an organization where one may continue to utilize leadership skills, increase profitability, and enhance customer satisfaction internally and externally.

Skills : Microsoft Office, MCare, Pacs.

Description :

    1. Supervise a total of 29 employees for the following departments, central admission.
    2. Lab, PBX, Cardiology, Outpatient Lab, Radiology and all Ancillary areas.
    3. Responsible for supervision of registration activities for multiple patient types, room control, and financial counselor functions.
    4. Assist in the development and implementation of department goals, objectives, standards, policies, and procedures.
    5. Maintain communication with patient care, physicians, information systems, and administration to assess in resolving patient registration issues.
    6. Oversee and perform quality review audits on staff to identify problems for additional training and support.
    7. Review staffing requirements on a regular basis, and work closely with other supervisors to provide coverage as needed in all registration area.
    8. Responsible for hiring, evaluating, counseling, administering disciplinary action, including termination.
    9. Verify hours worked by department personnel and approve weekly time report to assure appropriate budget hours.
    10. Coordinates meetings with the Business Office Supervisors and Clinical leadership to assist in problem-solving.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
AA


ED Patient Access Coordinator Resume

Summary : Patient Access Coordinator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment in which your company prides itself.

Skills : Marketing Video/Promotions, Inventory Management, Proposal Preparation, Layout Designs, Report Composition, etc.

Description :

    1. Coordinates operational activities related to the timely verification of eligibility and benefits, accurate and efficient pre-authorization of required services.
    2. Review, track and manage activities related to departmental work queues to ensure timely resolution of patient accounts.
    3. Read and interpret Explanation of Benefits for all plans, managed care and fee for service.
    4. Monitor Patient Access Associates worklist for cases requiring pre-authorization and work directly with the payor or assigned third party vendor.
    5. Obtain all required pre-authorization and accurately document all reference and pre-authorization numbers.
    6. Provide ongoing updates and education to staff regarding payor related requirements.
    7. Maintain knowledge of systems and processes that impact admissions, verifications and other patient access related functions.
    8. Abstract diagnoses and procedural coding by utilizing the ICD-9/CPT/HCPCS classification systems to select appropriate codes.
    9. Provide information regarding available payment plan options and provide information regarding patient financial assistance opportunities when applicable.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate


Patient Access Coordinator I Resume

Objective : 3 years of professional experience working in a fast-paced Healthcare environment. Vast knowledge in healthcare-related processes and application/software.

Skills : CompTIA A+, Professionalism, Productivity, Documentation Skills, Written Communication.

Description :

    1. Under the guidance and direction of the Patient Access Supervisors.
    2. Performed multiple tasks necessary to register patients, insurance and financial analysis, and admission procedures for patients and provide excellent customer service.
    3. Collected and compiled data/information from patients such as insurance documentation and patient identification information.
    4. Arranged multiple requests and priorities orderly, effectively managed time and met deadlines.
    5. Conducted interviews with patients in order to gather demographic and financial data to complete the registration process perfectly and competently.
    6. Proficiently completed computer assigned tasks using Microsoft office ad Spreadsheets.
    7. Dealt with numerous coordination issues and overcame them by exhibiting and exercising exceptional telephone, verbal, written, and interpersonal communication.
    8. Dutifully participated in operational processes related to referrals including identifying programs in order to enhance processes.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BBA

Patient Access Coordinator-Temp Resume

Summary : Highly qualified Patient Access Coordinator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment in which your company prides itself.

Skills : Patient Care, Verify Eligibility of Medical Insurance.

Description :

    1. Manage the daily operations for patient registrations in the Emergency Department.
    2. Audit registrations for accuracy to reduce the risk of third party denials and delayed collection processes.
    3. Maintain employee files for productivity, accuracy and collection goals.
    4. Conduct and document employee counseling concerning policies or performance issues.
    5. Provide training in workflows and processes to new employees and refresher training to employees who fall below the required departmental expectations.
    6. Serve as the primary source of contact to employees for workflow and as a resource to other departments for registration issues.
    7. Responsible for the design, implementation, and training of new registration software for the hospital and off-site facilities.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Jr. Patient Access Coordinator Resume

Objective : Patient Access Coordinator with 5 years of experience. Demonstrated ability to build efficient, reliable teams that work together to achieve goals and exceed expectations.

Skills : Microsoft Office, Great Plains, Word, Excel, Accounts Payable, Accounts Payable, Accounts Receivable, Payroll.

Description :

    1. Referred patients to financial counseling if needed.
    2. Obtained and validated patient demographic and insurance information prior to arrival/appointment.
    3. Accurately assigned FSC/plan information at patient registration and appointments to include secondary/alternate insurance.
    4. Completed pre-registration activities and documents result in the registration system for scheduled patients.
    5. Verify demographic and insurance information, communicate outstanding liability and provide necessary pre-approval instructions.
    6. Secured all patient demographic and financial data is accurate and complete through personal contact with patients, insurance companies, employers and third-party payors.
    7. Reviewed information from insurance verification systems to determine insurance coverage and eligibility.
    8. Resolved problems and coordinated payor payments responsibility between multiple carriers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certification

Executive Patient Access Coordinator Resume

Summary : A highly motivated professional with a verifiable record of accomplishment spanning more than 14 years. Highly creative, recognized as a results-oriented and solution-focused individual.

Skills : Fast Learner, 80 wpm, Efficient, Motivated, Great Communicator and Team Player, Microsoft Office.

Description :

    1. Supervised and managed the daily activities of clerical support staff.
    2. Maintained good communication between department heads, medical staff, and clerical team by leading meetings and synchronizing interdepartmental functions.
    3. Established staff schedules and assignments based on facility needs.
    4. Trained new employees on multiple medical billing programs and data entry software.
    5. Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations.
    6. Encouraged creative thinking, problem-solving, and empowerment to improve morale and teamwork.
    7. Authorized drug refills and provided detailed prescription information to pharmacies.
    8. Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate

Patient Access Coordinator II Resume

Summary : Seeking to obtain a position which will enable to utilize years of experience and knowledge in order to provide excellence in service.

Skills : Customer Service, Communication, Patient Safety, Confidentiality, Accuracy, and Detail Accident Report.

Description :

    1. Supervise and manage two primary registration locations within the Medical Center.
    2. Performing Time Keeper duties Review application and interview applicants.
    3. Provide customer service and attend to patients concerns and comments.
    4. Receiving and relaying incoming and outgoing telephone and electronic messages.
    5. Verifying and updating patient's demographics and insurance information.
    6. Register patients, Cash collections, Balance cash collection daily, Reports (MSPQ).
    7. Handle and verify all types of insurance information, verify deposits, Answer phone line, Load and verify insurances.
    8. Communicated orally and in writing with other employees about daily tasks, goals, and department information.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Patient Access Coordinator-Consultant Resume

Headline : Seeking a position located at your facility in, which will require to utilize clerical skills, patient care abilities and experience in the medical field to ensure the hospital's success.

Skills : Microsoft Word, PowerChart, Cerner, EMR.

Description :

    1. Answer phone, greet customers, route calls to appropriate staff, and schedule patient appointments.
    2. Obtain insurance information from customers, obtain insurance verification for services.
    3. Coordinate patient ancillary testing with other hospital departments.
    4. Enter patient charges and verify charges, reconcile charges as directed.
    5. Assemble new patient charts, maintain and file existing patient charts, "spot check" charts for data completeness and signatures.
    6. Data entry into proprietary database and data entry into hospital data systems (patient registration) as directed.
    7. Audit data entry and generate reports as directed.
    8. Maintain office equipment and maintain office supplies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Sr. Patient Access Coordinator Resume

Objective : Dedicated and focused customer service/office helper who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Skills : Microsoft Office, Professionalism, Productivity, Documentation Skills, Written Communication.

Description :

    1. Ensured HIPAA compliance, and maintained patient privacy and confidential patient information.
    2. Cooperated with other health-related agencies and organizations in community activities.
    3. Ensured the accuracy of public information and materials.
    4. Actively maintained up-to-date knowledge of applicable state and federal laws and regulations.
    5. Observed strict confidentiality and safeguarded all patient-related information.
    6. Recorded and filed patient data and medical records.
    7. Carefully reviewed medical records for accuracy and completion as required by insurance companies.
    8. Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical

Patient Access Coordinator-Emergency Resume

Objective : Motivated, professional with 5 years of track record in the medical field as a Patient Access Coordinator. Dependable and reliable with extreme loyalty and pride for the company.

Skills : Microsoft, Customer Service, Epic, Time Management.

Description :

    1. Confirmed patient appointments and provided pre-operative instructions.
    2. Scheduled and assist with evaluation processes, resolve patient concerns, collected and analyzed required demographic, insurance and clinical data.
    3. Performed insurance verification, preauthorization and obtain referrals from various physicians' offices.
    4. Verified correct CPT and ICD-9 codes were used to ensure correct and prompt insurance reimbursement.
    5. Acquired signatures as needed for private and Medicare insured patients.
    6. Consistently met physician and management deadlines.
    7. Collected and posted fees at the time of service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate

Assistant Patient Access Coordinator Resume

Headline : A service-oriented individual with 6 years of background in customer service. Core competencies include multitasking, attentiveness, and adaptability as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills : Professionalism, Productivity, Documentation Skills, Written Communication.

Description :

    1. Use computers for various applications, such as database management or word processing.
    2. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
    3. Create, maintain, and enter information into databases.
    4. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents.
    5. Schedule and confirm appointments for clients, customers, or supervisors.
    6. Make copies of correspondence or other printed material.
    7. Manage projects or contribute to committee or teamwork.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate

Patient Access Coordinator-General Resume

Summary : Energetic professional with 8+ years of experience. Flexible and hardworking with the drive to succeed. Also dedicated and focused. Seeking a role of increased responsibility and authority.

Skills : Administrative Support, Customer Service, Customer Service, Clerical, Phlebotomy.

Description :

    1. Coordinated communication between patients, family members, medical staff, administrative staff, insurance providers.
    2. Obtained patient demographic and insurance information at registration.
    3. Verified patient's health insurance coverage.
    4. Provided financial screening and counseling for funding options.
    5. Directed patient inquiries to appropriate medical staff members.
    6. Interviewed patients or their representatives to identify care-related problems.
    7. Referred patients to appropriate healthcare services or resources.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
HS

Manager- Patient Access Coordinator Resume

Headline : Seeking to obtain a position where strong knowledge of sales, applications, and clinical experience and management skills in the radiology, bariatric, product development and healthcare industry would be an asset to your company.

Skills : Bilingual, Data Entry Management Equipment Maintenance, Supply Management.

Description :

    1. Liaison between providers and insurance carrier to minimize the patient wait for procedures needed supervisor clearance at the corporate level.
    2. Responsible for setting up patients for follow up appointments from hospital discharge.
    3. Defuse confrontational situations between patients and staff.
    4. Point of contact for the clinic on community programs along with state and government programs.
    5. Point of contact for complex case along with setting up patients for the Case Management.
    6. Explain Medical program and benefits, Monitored HEDIS measures for the facility.
    7. Follow up on No Show Patients to reschedule and/or confirm cancellation.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Principal Patient Access Coordinator Resume

Headline : Seeking to be employed with a company that consistently upholds the highest level of integrity, exceptional customer care, and commitment to professional excellence.

Skills : Medical Terminology, Data Entry Management Equipment Maintenance, Supply Management.

Description :

    1. Track patients Admission Date, Time and Complaints in Outpatient front desk log book.
    2. Attach Physicians Orders received to patient's files for the scheduled procedure.
    3. Fax Physicians Orders to One Call Scheduling to schedule and approve Radiology procedures per patient.
    4. Collect and make copies of patients Insurance Cards and Photo ids.
    5. Collect charts, copy forms and print Arm Bands for scheduled Infusion patients.
    6. Follow up on No Show Patients to reschedule and/or confirm cancellation.
    7. Stock countertop with Forms, Brochures, Arm Bands, and Copy paper.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Patient Access Coordinator Resume

Summary : Compassionate, dedicated professional with 14 years' progressively responsible experience in nursing and medical assistance. Offering a track record of providing the highest level of comfort and care to patients. Seeking a position where one can utilize previous work experience and education.

Skills : Microsoft Office, Phone Application, Administrative Support, Patient Scheduling, Patient Access, Customer Service.

Description :

    1. Responsible to perform all clerical and secretarial functions related to admitting a patient in the Emergency Room.
    2. Maintain details of the patients admitted in the ER and Pediatric.
    3. Include details such as personal and contact details.
    4. Verified insurance information and claims.
    5. Receive copayments in cash, checks, and cards.
    6. Maintain the doctor's schedule and called for ambulance services.
    7. Interact with doctors, nurses and another department about patient information.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS