A Corporate Concierge works under corporate executives to handle their busy schedules. Even though the job description is similar to that of a regular concierge, these workers undertake certain special or broader duties as mentioned on the Corporate Concierge Resume – fulfilling the request placed by the clients, visitors, guests, or tenants; serving client’s personal or business-related needs, helping clients with social activities and personal errands, helping clients manage their time more efficiently. Some duties also include – arranging car services, making dinner reservations, obtaining tickets for events, planning birthday parties or other office parties at the client’s request, and reserving hotels and conference rooms.
Qualifications for this role may vary. Formal education is overlooked when it comes to strong hospitality and communication skills. However, an individual to shine in this area should have strong attention to detail, be an attentive listener, and be able to determine exactly the needs and wants of their clients. The initiative to ask questions and be tactful and diplomatic are certain key skills. Education and experience in the hospitality industry will be important job assets.
Headline : Search is for a company with strong leadership, vision and a commitment to process improvement and employee development. I thrive best in a team oriented environment as a Customer Service / Sales Representative that offers continuous growth, challenge and diversified responsibilities.
Skills : Microsoft Office, Data Entry, Typing, Data Entry, Customer Service, Customer Service, Receptionist, Receptionist, Administrative, Administrative.
Description :
Answered heavy incoming calls from a wide array of special clients such as Bank of America Accolades American Express, Nordstrom's and UBS Card holders, Lockheed Martin, Boeing, Genentech employees and many more exciting fortune 500 companies.
Educated customers who are not familiar with Les Concierges services by explaining the many benefits available to them 24x7x365.
Committed to meeting and exceeding my clients' expectations whenever they needed assistance.
Utilized my research abilities via internet (frommers, zagat, weissmann, wwte.com and many more) and worldwide contacts to help make a customer's request an enjoyable experience to last a lifetime.
Built rapport by fulfilling any request imaginable that was ethical and within our policy within a reasonable time.
Assisted a member that is lost in the middle of nowhere with driving directions to a particular landmark.
Fulfilled requests such as: Hotel, Car Rental, Airline, Vacation, Spa, Massage, Dinner (Casual and Fine Dining), Nightclub Reservations (Domestic or International) with the use of the Smart Agent system.
Experience
5-7 Years
Level
Executive
Education
B.S. In Sales And Marketing
Corporate Concierge Resume
Summary : Seeking a challenging position that utilizes my skill set; has opportunity for creative expression and is more human interaction based than computer-based. I excel at logistics planning, project/event planning and management, customer service, creative writing, verbal and written communications, and multiple task management.
Provided Class A luxury amenities, quality customer service and property managing assistance for the City Center mix-used Residential Condominiums.
Responded and logged emergency calls, loud noise complaints and building maintenance issues.
Supported to sales office on condo tours and brochure distributions.
Logged maintenance teams key access in building link.
Scheduled the loading dock, freight elevator reservations.
Coordinated and scheduled tenant special events.
Maintained facilities user agreements for the concierge desk manual.
Experience
10+ Years
Level
Senior
Education
Diploma
Corporate Concierge Resume
Summary : Motivated and highly energetic leader with over 10 years of customer service looking to obtain a position in which my customer service and organizational abilities can be fully utilized. Work in an environment where I can learn and share my expertise in customer service and management. Excel in a fast-paced environment while providing an exceptional customer experience. Proficient with many administrative office tasks, computer knowledge, and business intelligence. Proficient with many administrative and software packages.
Skills : Microsoft Office, Planning Skills.
Description :
Maintained rapport with Property Management by reporting any issues, tenant concerns and notable activity.
Ensured that each visitor shows valid identification, and signs visitor log when entering the building at all times.
Coordinated corporate and individual request.
Booked and schedule conference rooms for meetings.
Logged and process all Fed Ex, UPS and all other deliveries.
Received building maintenance requests, contacted vendors and assist subcontractors.
Made City and Cultural pamphlets for clients traveling to a destination for the very first time.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Corporate Concierge Resume
Summary : Fifteen years of marketing and event planning for the same company Promoted to the largest and busiest contract in company portfolio Earned highest sales award in Project management and administrative experience.
Coordinated corporate and individual requests such as catering, ticket procurement, gift giving, auto detailing and dry cleaning.
Responsible for event planning / activity coordination such as tenant appreciate parties, special events and activities; and promoting participation in community and civic events (blood drives, farmer's market and CSA program).
Organized community ice cream social for over 5000 tenants Planned a tailgating party for over 400 at the Baltimore Ravens Stadium including tent/ rentals, catering and individual tickets Planned executive level events for international and government clients Market and promote the concierge services and events to tenants while cultivating relationships and client loyalty.
Created marketing material such as fliers for distribution Presented at company staff meetings and corporate events Set up displays at community events and in building lobbies Perform administrative duties such as data entry, word processing, filing, preparing reports, invoicing and record keeping.
Handled and maintained highly confidential client files Worked with vendors to create multiple proposals and contracts daily Proficiency in Microsoft Office Suite Manage company wide programs and projects to assist in company growth.
Trained new employees and assisted in new property roll outs.
Helped in creating the new hire training manual.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Communications
Corporate Concierge Resume
Objective : To obtain a Corporate Concierge position that will allow me to fully utilize my interpersonal skills, education, experience, organizational and leadership qualities.
Skills : Microsoft Office, Office Equipment.
Description :
Responsible for tracking employees entering and exiting the building.
Processed building invoices into Application Extender.
Assisted Human Resources in activities such as; preparation of training manuals, class set up (Alberici University), prepared class materials, data entry, and managed class evaluations.
Scheduled building tours and reserved conference rooms for staff.
Managed daily activities such as; multiple phone lines, distributed faxes, and greeted clients entering the building.
Volunteered for fundraising events; school supplies for children, Christmas toys drop-off, American Heart Walk - raffle sales.
Labeled Iron Mountain records, filed affidavit, and entered data into Excel.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science In Marketing
Corporate Concierge Resume
Objective : Looking for a new opportunity to utilize my knowledge and proficiency in Facility Management or similar. Professional strengths: Fluent in English, Serbian, Bosnian, Croatian languages Goal-oriented and ability to handle multiple tasks Ability to give and take direction and to interface with decision makers in a professional manner and maintain confidential information Strong interpersonal skills.
Skills : Communication Skills, Researching Skills.
Description :
Prepared and conducted customer-marketing presentations as well as providing concierge services and resources to tenants of corporate office complexes 1 N.
Contributed to CUI's monthly supplements and culture updates distributed to over 9,700 offices.
Developed and maintained comprehensive business and working relationships with restaurants, hospitality, entertainment, transportation and other specialty service providers to ensure client satisfaction.
Researched and responded to all client requests regarding citywide, national and international activities.
Participated in the coordination of CUI's annual 'Halloween' charity event, boasting 500 plus attendees.
Voted employee of the quarter, by co-workers, during my first year of service.
Assisted Office Operations; update share-point files, writing office procedure manual, and arranged CRM demonstration with clients.
Experience
2-5 Years
Level
Junior
Education
B.A. In Fine Art And Journalism
Corporate Concierge Resume
Objective : Corporate Concierge professional with over ten years of customer service experience, with proficiency in meeting deadlines and working on multiple projects. Innovative, well organized, and readily adapts to change. Works exceptionally with others and independently, exceeding expectations while producing the highest quality of work.
Skills : Acrobat, Microsoft Office, Autocad, Customer Service,.
Description :
Assisted in creating, organizing, and developing new concierge services to Hyatt Corporate office.
Greeted guests and acted as liaison between employees, visitors, and building security.
Handled high volumes of phone calls.
Assisted in organizing conference room reservations with colleagues.
Maintained a daily log of conference room meetings and visitors.
Arranged reservations for restaurants, theatres, concerts, and sightseeing tours for employees and guests.
Updated new, transferred, and terminated employees in phone database.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Of Arts
Corporate Concierge Resume
Headline : Proven track record of delivering results in a high energy environment. Ability to motivate, train, mentor and influence others. Stellar prospecting, presentation, and relationship building skills. Long history of demonstrated ability to achieve desired sales and marketing objectives. Highly organized, self-starter, ability to work independently.
Skills : Word Processing, Excel.
Description :
Responsible for receiving, cataloging, and providing CHoA employees with Marta cards, movie tickets, gift cards, passes to sporting events, etc.
Responsible for cataloging, enacting, and following up with research requests by CHoA employees.
Responsible for providing excellent customer service and anticipatory assistance for Children's Hospital employees.
Coordinated and assisted with various research and errand projects including acting as liaison between CHoA employees and local or long distance vendors, businesses, opportunities, etc.
Developed and maintained strong and consistent informational atmosphere for all employees encompassing personal errands, local opportunities, and travel/tourism.
Researched meeting and event venues and partnered with vendors to offer clients special discounts and offers.
Received company recognition as Best Company Program.
Experience
5-7 Years
Level
Executive
Education
Diploma
Corporate Concierge Resume
Summary : Progressive 9-year highly motivated professional media technician with the ability to strengthen skills at an accelerated level. A vigorous media specialist, with a concentration in media management and technology. I am also interested in increasing my creativity, knowledge and experience in media entertainment. Expertise in building a positive rapport with others and possess a special ability to manage others, cultivating a trust situation.
Skills : Editing, Writing, Promotions, Graphics, Production, Oral Communications, Video Editing, Camera Operation, Audio Engineering, Marketing, Promotions, Sales, Editing, Graphics, Writing, And Public Speaking. Also First Aid And C.P.R. Certified.
Description :
Provided various services and plans events for the tenants/ residents of a building owned by The Washington Real Estate Investment Trust.
Acted as the main point of contact for the building between tenants and property management.
Serviced individual tenants, residents, property management companies, law firms, and the community with various product services, and activities.
Organized various events and private parties.
Logged and recorded minutes from each reminder of night worked.
Operated and monitored multi-camera video surveillance program (Radius).
Served as media specialist for building management.
Experience
7-10 Years
Level
Management
Education
BA In Mass Communications
Corporate Concierge Resume
Summary : A multilingual professional seeking position in a growing company. Highly dedicated, self-motivated, resourceful professional with good computer skills, ability to multitask and perform necessary duties without supervision. Great organizational and interpersonal skills. Innate problem solver who is not afraid to think outside the box or walk that extra mile.
Skills : Microsoft Office, Concierge.
Description :
Answered multi-line telephones, route calls, and take accurate messages Create and maintain the daily roster of tenant guests through the building's integrated access control system.
Supported building security and safety initiative by maintaining screening protocols which include guest announcing/registration, identification verification, and any additional access control procedures as needed.
Provided appropriate assistance to tenants (employees, guests, and contractors) in an expedient and professional manner.
Greeted and directed visitors/customers to their destination and provide general information Promote tenant confidence and protect operational tactics by ensuring confidenciality.
Maintained supply inventory by ensuring supply levels are adequate as well as anticipating needed supplies.
Previously involved in the management of building mail/messenger operations.
Hosted events for tenants in designated buildings.
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